
sap operation reporting specialist
1 week ago
- SAP BW/BO/SAC Run support
Location: Hybrid , Pune Maharashtra
Rate : As per market standard
Duration : 12+ months
Client Little Big Connections
Job Title: SAP Operations Reporting Specialist
Job ID: RFP
Location: Hybrid, Pune, Maharashtra
Rate: As per market standard
Duration: 12+ months
Project Overview:
We are seeking a highly skilled SAP Operations Reporting Specialist to support the SAP BW/BO/SAC services within our data team. This role is critical for the day-to-day management, monitoring, and optimization of SAP environments, primarily SAP BW, with additional expertise in BO/SAC. The primary focus is on incident management, troubleshooting, and continuous improvement of operational processes to ensure the reliability and performance of our systems.
Key Responsibilities:
- Incident Management: Monitor SAP BW systems, address incidents, and resolve service requests in a timely manner to minimize disruptions to business operations.
- Problem Resolution: Analyze and troubleshoot operational issues related to SAP BW/BO/SAC environments and provide solutions to maintain optimal system performance.
- System Optimization: Continuously optimize SAP environments and operational workflows to enhance efficiency and automate processes wherever possible.
- Collaboration: Work closely with cross-functional teams, including technical teams and business users, to ensure smooth operation and alignment with business goals.
- Documentation: Maintain detailed records of incidents, solutions, and best practices in Confluence for future reference.
- Support Activities: Assist with system upgrades, patches, and routine maintenance to ensure the systems are up-to-date and performing efficiently.
- Knowledge Sharing: Provide knowledge transfer and support to team members and business users regarding SAP BW/BO/SAC systems.
Qualifications:
- Education: Bachelors degree in Computer Science, Information Systems, or a related field.
- Experience: Minimum [X] years of experience in SAP BW/BO/SAC operations and support.
Technical Skills:
Expertise in SAP BW/4HANA.
- Advanced proficiency in SAP BO and SAP SAC.
- Strong knowledge of ABAP (List Viewer - ALV) for data transformations.
Familiarity with SQL and scripting for automation tasks.
Problem-Solving: Proven ability to troubleshoot and resolve complex system issues effectively.
- Tools: Experience with ITSM/ticketing tools (e.g., BMC Helix, JIRA) for task and incident management.
- Documentation: Proficiency in Confluence for maintaining documentation.
- Soft Skills: Strong communication skills for interacting with both technical teams and business users.
- Work Environment: Ability to work independently in a fast-paced, agile environment with minimal supervision.
Preferred Skills:
- Additional experience in SAP BO/SAC operations will be a plus.
- Experience with Run Service and related development processes.
Goals and Deliverables:
- Monitor and manage SAP BW systems to address incidents and service requests promptly.
- Analyze operational issues, provide resolutions, and minimize system disruptions.
- Collaborate on optimizing and automating operational workflows to improve efficiency.
- Ensure the effective support of system upgrades, patches, and maintenance activities.
- Document best practices, solutions, and incidents for knowledge sharing.
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