Soft skills Trainer

2 days ago


Bengaluru, Karnataka, India Karthika Consulting & Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Conduct induction training for new joiners across all departments.
  • Design and deliver process-specific training modules for Claims Processing, Claims Coordination, and Support Teams.
  • Train internal and external staff on insurance processes, and TPA/Hospital workflows.
  • Monitor and assess trainees performance during and after training; recommend improvements.
  • Maintain accurate training records and prepare training reports for management.
  • Support knowledge sharing, performance improvement, and continuous learning culture across the company.

Requirements:

  • Bachelors degree in any discipline (preferred: Healthcare, Management, or related fields).
  • Minimum 1–4 years of experience as a Trainer, preferably in the insurance or healthcare domain.
  • Excellent communication and presentation skills.
  • Strong understanding of health insurance claims lifecycle is an added advantage.
  • Ability to simplify complex information for diverse learners.
  • Proficiency in MS Office, online training tools (Teams, Zoom), and documentation.
  • Patience, empathy, and a people-first attitude.

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