Mission Control Analyst
2 days ago
Role & responsibilities
This position delivers comprehensive, end-to-end application and infrastructure support, spanning the full spectrum from logging, triaging, and resolving routine issues to advanced troubleshooting of escalated incidents, performing complex maintenance and upgrades, collaborating proactively with infrastructure, development, and business teams, mentoring and guiding junior staff, and continuously improving processes to ensure seamless,
Preferred candidate profile
- Minimum 2 years experience with System administration and familiarity with SQL Server preferred.
- Understanding enterprise applications, data processing methods, and ability to interpret technical logs for troubleshooting.
- Experience with monitoring tools such as SPLUNK and/or LogicMonitor (preferred).
- Exposure to multiple operating systems including Unix, Linux, AIX, and Windows.
- Strong knowledge of IT systems and networks (Citrix, Windows, Linux, Virtual Servers Technologies, Active Directory, DNS, DHCP, TCP/IP, LAN/WAN/WLAN, VPN, storage, backup, cloud services, and infrastructure monitoring).
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