CW Rates Application Support Specialist
22 hours ago
Purpose of the role
To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues.
Accountabilities
- Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance.
- Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives.
- Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing.
- Stay informed of industry technology trends and innovations and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.
- Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions.
- Implementation of effective unit testing practices to ensure proper code design, readability, and reliability.
- To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
- Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.
- OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, solve problems creatively and effectively.
- Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.
Join us as a "TCW Rates Application Support Specialist - Macro Trade Capture Next Gen" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.
You may be assessed on the key critical skills relevant for success in role, such as experience with, skills to meet business requirement as well as job-specific skillsets.
To be successful as a "TCW Rates Application Support Specialist - Macro Trade Capture Next Gen", you should have experience with:
Basic/ Essential Qualifications:
- Application Support: Provide expert-level L3 support for Next Gen systems in macro trade capture division.
- Issue Investigation: Conduct deep hands-on investigation and debugging of complex production issues.
- Problem Resolution: Step through code, analyze logs, and perform root cause analysis for system incidents.
- Knowledge Transfer: Work closely with RTB (Real-Time Business) teams to ensure smooth transition and knowledge sharing.
- Process Improvement: Identify and implement improvements to reduce support burden during rapid application changes.
- Proven application support experience in enterprise environments.
- Strong debugging and problem-solving skills with ability to investigate complex technical issues.
- SQL proficiency for database investigation and analysis.
- Interest in expanding technical skills including Python and code analysis.
- Motivation to work primarily from a support perspective rather than development focus.
- Experience with trading systems or financial applications
- Knowledge of Java applications and troubleshooting
- Familiarity with monitoring and logging tools
- Understanding of distributed systems architecture
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