Body Shop Assistant
4 days ago
Body Shop Advisor – Key Responsibilities
- Customer Interaction & Service
- Greet customers and assess their vehicle repair needs.
- Explain repair processes, timelines, and costs in a clear manner.
- Provide accurate repair estimates and obtain necessary approvals.
- Ensure excellent customer satisfaction and handle complaints effectively.
- Work Coordination
- Liaise between customers, insurance companies, and technicians.
- Schedule and prioritize repair work to optimize efficiency.
- Monitor repair progress and keep customers updated.
- Ensure all jobs are completed within promised timelines.
- Administrative Duties
- Prepare and manage repair orders, job cards, and related documentation.
- Verify parts availability and coordinate orders with the parts department.
- Maintain records of repair work, warranty claims, and customer history.
- Quality & Safety
- Conduct final inspections to ensure repair quality meets standards.
- Ensure adherence to company, manufacturer, and insurance guidelines.
- Promote safety practices within the workshop.
- Financial Responsibility
- Handle billing, payments, and insurance paperwork.
- Assist in preparing invoices and ensuring accuracy of charges.
- Help achieve departmental sales and profitability targets.
- Team Support
- Support body shop technicians with required information and job clarity.
- Encourage teamwork and effective communication among staff.
- Participate in training to stay updated on repair techniques and industry trends.
Job Types: Full-time, Permanent
Pay: ₹8, ₹23,995.57 per month
Work Location: In person
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