Team Leader

2 days ago

Malvani Block No Mumbai, India Bridgeloyalty Customer Experience Management LLP Full time ₹ 8,00,000 - ₹ 12,00,000 per year

JD - Team Leader (Operations) Operations

Team Leaders are responsible for planning, directing, and coordinating the operations of an organization

They supervise staff, and ensure the company's operational efficiency.

Key and responsibilities include

Overseeing daily operations to ensure smooth and efficient processes · Leading, motivating, and supporting a team to achieve company goals · Devising and implementing operational strategies and procedures · Monitoring operational performance and implementing necessary changes · Conducting performance evaluations and providing feedback to team members · Maintaining a working knowledge of the industry's best practices, trends, and technologies · Tracking and reporting on operational performance data · Collaborating with management to set budgets and implement cost-saving strategies · Addressing and resolving team conflicts and issues · Training new team members and arranging for ongoing training for existing staff · Maintaining a safe and healthy work environment by establishing and enforcing organization standards · Collaborating with management to set budgets and implement cost-saving strategies · Addressing and resolving team conflicts and issues · Training new team members and arranging for ongoing training for existing staff · Maintaining a safe and healthy work environment by establishing and enforcing organization standards · Collaborating with management to set budgets and implement cost-saving strategies · Addressing and resolving team conflicts and issues · Training new team members and arranging for ongoing training for existing staff

Job Brief

We are seeking a highly motivated and experienced Operations Team Leader to oversee, direct, and coordinate the activities of our operations team. The Operations Team Leader is responsible for ensuring efficient and smooth operations for producing high-quality products or services. The ideal candidate will have a solid understanding of operational procedures, excellent leadership abilities, and strong problem-solving skills

Responsibilities 

Oversee daily operations and make adjustments as necessary  Provide inspired leadership for the operations team  Develop, implement, and review operational policies and procedures  Help promote a company culture that encourages top performance and high morale  Work with the executive team to determine values and mission, and plan for short and long term goals  Identify and address problems and opportunities for the company  Manage team workload and delegate assignments to ensure maximum productivity  Develop and implement operational plans to hit goals and objectives.

Skills: 

Proficient in Ms word, Excel, PPT, MIS.  Problem solver, Crises management, Team motivator.  Well verse with Computer application

If interested please connect @ HR - Gregory

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