IT QA Analyst

Sr Information Technology Quality Assurance Analyst, Assurant-GCC, India
As a Senior Quality Assurance Analyst, you will play a key role in ensuring the delivery of high-quality enterprise solutions. Your responsibilities include analyzing user stories, crafting and executing test cases, and documenting defects across applications, services, and software components. You will actively share your expertise with team members, fostering a strong QA mindset and promoting best practices in quality assurance.

You will also be accountable for developing, executing, and troubleshooting automation test cases, while continuously enhancing the automation framework to improve the efficiency and effectiveness of the test suite. Additionally, you will support the QA Lead by providing leadership, technical guidance, and mentorship to both onshore and offshore QA teams within your domain.

This position will be in Hyderabad at our India location.
QA Activities

• Active participation in elaborations
• Design and develop test approach/strategy for user stories and bugs
• Design and develop test scenarios and test cases
• Write SQL queries for test data set up
• Write SQL queries to validate test results
• Collaborate with POs and BAs to understand feature and story conditions of acceptance and gain sign-off of written test cases
• Perform test execution and lead the defect management process
• Re-test resolved defects by re-testing the original test case and related functionality
• Conduct demos
• Participate and conduct non functional testing (security, performance, load, stress, multitenancy, DR etc)
• Clearly document system defects with repeatable steps to reproduce
• Work with automation team members identify automation scope
• Contribute to automated script development and increased automation
• Identify, coordinate and perform end to end test execution with upstream and downstream domains
• Coordinate with off-shore QA team members to hand-off work as needed, may require off-hours calls
• Demo completed features and stories to POs and business
• Assist in Regression, integration, smoke, platform testing.
• Write automated test cases.
• Execute Automated test cases.

Support to QA Lead Activities

• Assist QA Lead in testing experience throughout the software lifecycle including managing test cases, defects, metrics, and status reporting
• Assist QA lead by providing timely feedback of QA team members for performance issues.
• Coordinate on-shore and off-shore QA activities, which may require off-hours calls
• Assist Track defect status and priority to ensure re-testing occurs in a timely manner
• Assist QA lead and team in Design and develop test approach/strategy for non-functional testing.
• Understand how test automation can be leveraged to improve overall quality and speed of regression testing and to reduce risk
• Work with release management tools to understand when expected code will be delivered to a test environment
• Contribute to QA process improvement initiatives
• Work closely with other domain QA taems to ensure proper integration testing is exercised
• Report on progress in daily scrum stand-ups, raising issues, risks and blocks quickly
• Actively participate in sprint retrospectives to improve team, agile and QA processes
• Ensure traceability throughout the QA process
• Collaborate with agile team in planning, estimating and committing to sprint QA activities
• Plan and review strategies to test features and stories with team
• Create, estimate and update QA tasks during the sprint

What are the requirements needed for this position?

• 5+ years of technical and quality leadership testing enterprise level software
• 5+ years of experience developing test plans and test strategies for enterprise level software
• Experience in Automation Testing + Functional Testing.
• Experience with Agile development methodologies
• Ability to work in a large, matrix environment
• Strong attention to detail and focus on root-cause analysis
• Strong analytical, problem solving and conflict resolution skills
• Strong interpersonal and communication skills demonstrated through past experience and results
• Ability to communicate effectively, both verbally and in writing
• Skilled at leading meetings and making presentations
• A great attitude

What other are the Preferred Experience, Skills, and Knowledge?

• Experience writing SQL queries
• Experience testing Data Migration, Data Quality, and ETL
• Experience testing web technologies
• Experience testing WCF and REST services within a Service Oriented Architecture
• Familiarity with Team Foundation Server and Microsoft Test Manager
• Familiarity with the insurance industry
• Familiar with JMeter and LoadRunner.