Technical Support Executive Salary up To 5 LPA Location

8 hours ago

Delhi Gurugram NCR New Delhi, India Virtue Placement Full time ₹ 2,00,000 - ₹ 4,00,000 per year

HIRING FOR TECHNICAL SUPPORT EXECUTIVE FOR JAIPUR LOCATION SALARY UP TO 4.20 LPA + INCENTIVES + 5 DAYS WORKING + ROSTER OFF + FREE CABS.

  • Call HR MANSI TO Schedule Your Interview @

  • Call HR ISMITA TO Schedule Your Interview @

  • Drop your Resume #

Role & responsibilities

  • Provide technical support and assistance to customers via phone, email, or chat.
  • Identify and diagnose technical issues reported by customers.
  • Resolve technical problems in a timely and efficient manner.
  • Assist customers with software installations and upgrades.
  • Document and track customer issues in a ticketing system.
  • Collaborate with other teams to ensure timely resolution of customer issues.

Preferred candidate profile

  • Any Graduate & Post Graduate.(B.Tech, BCA, B.Sc, B.Com,BBA, BA)
  • Good understanding of computer systems and networks
  • Excellent problem-solving and communication skills
  • Ability to explain technical concepts to non-technical users
  • Strong customer service orientation
  • Patience and empathy when dealing with customer issues.
  • Immediate Joiner's

Skills

  • Knowledge of Windows and Mac OS
  • Familiarity with software installation and troubleshooting
  • Basic understanding of network protocols and configurations
  • Proficiency in using remote support tools
  • Excellent verbal and written communication skills.

Perks and benefits:-

  • 5 Days working
  • Rotational Off
  • Monthly Incentive
  • Free Cabs

  • 14 Day Free Accommodation

  • Call HR MANSI TO Schedule Your Interview @

  • Call HR ISMITA TO Schedule Your Interview @

  • Drop your Resume #

Note Applications SENT TO ANY Other Email Address WILL NOT BE Entertained.

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