Network Administrator
1 week ago
Role: Network Senior Lead
Location: Delhi Bilaspur (On-site, Full-time)
Role Description:
We are looking for an experienced
Network Engineer
to join our team in
Delhi Bilaspur
. This is a full-time, on-site role responsible for managing and maintaining both
network infra and hardware systems
. The role includes providing technical support, resolving network and hardware-related issues, delivering excellent customer service, and supporting help desk and service desk operations.
Key Responsibilities:
- Manage and maintain network infrastructure including routers, switches, firewalls, and SD-WAN devices.
- Troubleshoot network and hardware-related issues, ensuring minimal downtime.
- Support installation, configuration, and maintenance of end-user hardware such as desktops, laptops, printers, and other IT equipment.
- Provide Tier 1 and Tier 2 technical support to users via help desk/service desk channels.
- Monitor network performance and system health; apply patches and updates as needed.
- Work closely with vendors and other IT teams for hardware repairs and replacements.
- Maintain hardware inventory and ensure compliance with IT asset management policies.
Qualifications:
- Hands-on experience in network troubleshooting and hardware maintenance.
- Strong customer service and help desk support skills.
- Proficiency in service desk operations and ticketing systems.
- Knowledge of firewall configuration, SD-WAN, and network security principles.
- Strong problem-solving and analytical skills.
- Good communication and interpersonal abilities.
Preferred:
- Certifications such as CCNA, CCNP, equivalent.
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