Front Desk Receptionist

7 days ago


Vasna Road Vadodara Gujarat, India Enso Dental Care Full time

Ensō Dental Care is a luxury, spa-inspired dental clinic focused on advanced dentistry, implants, smile design, and a calming patient experience.

We are looking for a smart, polished, highly reliable Reception + Clinic Manager who can independently run the front office, manage daily operations, and ensure smooth patient flow.

Key Responsibilities1. Front Desk & Patient Experience

  • Warmly welcome all patients and create a calming first impression
  • Manage check-ins, registrations, and patient flow
  • Answer calls, WhatsApp messages, and online inquiries
  • Explain waiting times, guide patients, and maintain a spa-like environment
  • Handle patient complaints or concerns professionally

2. Clinic Management & Operations

  • Oversee day-to-day operations and ensure all departments run smoothly
  • Coordinate between dentist, assistants, lab, vendors, and patients
  • Ensure rooms, equipment, and materials are prepared before each shift
  • Maintain daily checklists and enforce SOPs
  • Manage staff attendance, discipline, and communication
  • Track daily/weekly reports and ensure tasks are completed on time

3. Billing, Finance & Records

  • Prepare estimates, create bills, and manage payments (UPI/card/cash)
  • Maintain accurate patient records in clinic software
  • Track daily revenue, outstanding payments, and deposit logs
  • Maintain inventory, consumables, and place orders when required

4. Communication & Admin

  • Confirm appointments and manage doctor schedules
  • Follow up with patients for treatment plans and recalls
  • Support marketing tasks (Google reviews, social media coordination, WhatsApp templates)
  • Handle vendor calls, AMC schedules, service requests, and documentation

Job Types: Full-time, Permanent

Pay: ₹10, ₹12,000.00 per month

Work Location: In person



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