AVP / Group Manager / Senior Manager – IT (Applications & Digital Transformation)
5 days ago
Company Description
Casagrand Premier Builder Limited is a leading real estate developer committed to building aspirations and delivering value. Over the last twenty years, the company has developed over 53 million+ sqft of prime residential real estate across Chennai, Bengaluru, Coimbatore, and Hyderabad. With over 55,000 happy families across 160+ landmark properties as a testament to our commitment, Casagrand continues to expand with projects worth over ₹8000 crores in the pipeline.
Role Description:
This is a full-time on-site role located in Chennai for an AVP / Group Manager / Senior Manager – IT (Applications & Digital Transformation). We are looking for a
senior IT leader
to drive our
digital transformation journey
across applications, CRM, automation, and integrations. The ideal candidate will have strong real estate domain experience and a proven track record in
Salesforce, Dialer Systems, RPA, AI solutions, and SAP integrations
.
This is a
leadership role
with end-to-end ownership of application strategy, implementation, and business enablement across the organization.
Key Responsibilities
- Salesforce & Dialer Ecosystem
- Lead the Salesforce platform strategy, enhancements, and adoption across Sales, Marketing, CRM, and Operations.
- Manage CTI/Dialer solutions integrated with Salesforce for effective lead handling, recordings, and analytics.
- Applications & Automation
- Oversee enterprise applications across business functions (CRM, Finance, Operations, Customer Delight).
- Identify and execute workflow automation opportunities using RPA tools.
- Explore and implement AI solutions for chatbots, call analysis, and predictive analytics.
- SAP & Integrations
- Drive integration between SAP and Salesforce / other systems to ensure data consistency and reporting accuracy.
- Collaborate with internal and external teams to manage APIs and application interfaces.
- Leadership & Governance
- Lead a team of functional and technical specialists.
- Manage external vendors, ensure SLA adherence, and standardize processes.
- Align IT initiatives with business strategy and report KPIs to leadership.
Required Skills & Experience
- 10–15 years of overall experience with
at least 5 years in real estate / proptech / construction
domain. - Hands-on expertise in
Salesforce CRM
, Dialer solutions, RPA tools, SAP integrations, and enterprise applications. - Proven leadership in digital transformation or automation programs.
- Strong stakeholder management, vendor management, and team leadership capabilities.
- Excellent communication skills with a business-first mindset.
Preferred Qualifications
- B.E. / B.Tech / MCA / MBA
- Salesforce Certifications / RPA Certifications are a plus
- Experience with AI tools or process intelligence platforms is desirable.
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