Service Advisor

6 days ago

Shroff Chowk Pune, India Iradium Automobiles Private Limited Full time ₹ 4,80,000 - ₹ 6,00,000 per year

Position- Service Advisor

Location- Pune Baner

Experience- 2 to 4 yrs.

Annual CTC – Upto Rs. 6 lakhs per annum

Preferred candidate – Automobile Industry (Experience add-on Car Spare parts)

Job Description:


• Looking for Service Advisor to join our dynamic team and embark on a rewarding career journey.


• Strong knowledge of automobile car spare parts.


• Enquiry Management.


• Attend Enquiry and Given Product Demonstration.


• Enquiry Follow-Up and Order Booking.


• Good communication & negotiation skills.


• You are Capable of capturing revenue opportunities through identification of additional work, value added services, and up-selling of service products with conviction.


• You actively approach customers, thus showing excellent communication skills. Method and process competence


• Follow up with customers to ensure satisfaction with services provided.


• Any Service experience are considered. (Experience in automobile)

Key Responsibility Areas


• Customer service: Greet customers, answer questions, and build relationships


• Scheduling: Schedule appointments, drop-offs, and pick-ups


• Communication: Communicate with customers and technicians about Spare part status


• Sales: Sell products and services, and suggest packages and retail options


• Maintain Customer database location-wise.


• Handle customer objections from time to time and bring them to a resolution

Candidate Profile:


• Must have worked in automobile spare parts for minimum 2 years


• Candidate must possess technical knowledge about car spare parts – genuine & aftermarket


• Any stream Diploma, graduate/ post-graduate is fine.


• Languages known – Hindi, Marathi, and English.

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