Customer Care Executive- Real Estate

7 days ago

Gurgaon, Haryana, India Storch Consultancy Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Overview

Storch Consultancy Pvt Ltd, headquartered in Gurgaon, is a dynamic player in the Operations Consulting industry. Specializing in HR outsourcing and financial advisory services, the company extends its expertise to businesses of all sizes. With a strong emphasis on international solutions, Storch offers comprehensive bookkeeping and accounting services, making it a preferred partner for companies seeking to expand internationally.

Job Overview

This position is for a Customer Care Executive in the Real Estate sector. As a fresher at Storch Consultancy Pvt Ltd, you will operate from the Gurgaon headquarters. The role is designed for entry-level candidates, making it an ideal opportunity for individuals looking to kickstart their career in customer service within the real estate domain.

Qualifications and Skills

  • Excellent communication skills to effectively interact with clients and address their queries and concerns.
  • Adept at using Salesforce customer relationship management software for efficient tracking and management of leads.
  • Strong negotiation skills to successfully mediate and conclude property deals while keeping both parties satisfied.
  • Basic understanding of property sales processes to provide informed assistance to potential buyers.
  • Ability to handle inbound calls with professionalism, providing accurate information and solutions in a timely manner.
  • Competency in making outbound calls to potential leads, fostering interest in real estate offerings, and scheduling meetings.
  • Proactive problem-solving capabilities to address client issues promptly and effectively improve customer satisfaction.
  • Must possess a strong customer-centric attitude, ensuring a seamless and positive experience for clients at all times.

Roles and Responsibilities

  • Engage with clients over calls and emails to deliver exceptional customer service in the real estate sector.
  • Respond promptly to customer inquiries, handling both inbound and outbound communication with professionalism.
  • Assist in explaining property details to potential clients and guiding them through the buying or renting process.
  • Collaborate with the sales team to align client expectations and deliver accurate information on property offerings.
  • Maintain and update Salesforce with client interactions and lead progression details for accurate reporting.
  • Follow-up with clients regularly to ensure their satisfaction and gather feedback for continuous service improvement.
  • Resolve any issues or discrepancies in a swift manner, elevating unresolved matters to senior team members when required.
  • Participate in team meetings and training sessions to stay updated with real estate trends and company protocols.

  • Customer Care Executive- Real Estate

    7 days ago

    Gurgaon, Haryana, India Storch Consultancy Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company OverviewStorch Consultancy Pvt Ltd specializes in HR outsourcing and financial advisory services, providing solutions to businesses of all sizes. With a focus on managing finances and human resources, Storch offers international solutions in bookkeeping and accounting. Located in Gurgaon, Storch Consultancy is an ideal partner for companies seeking...

  • Real Estate Sales Manager

    3 days ago

    Gurgaon, Haryana, India 99 Estate Pro Full time

    Company Description99 Estate Pro is a leading real estate investment advisor in Gurugram, Haryana, specializing in residential and commercial property investments. We guide investors and homebuyers with profitable opportunities, transparent advisory, and expert market insights. Our services range from real estate consulting to property sales and investment...

  • Telesales Executive

    1 week ago

    Gurgaon, Haryana, India The Luxury Real Estate Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionThe Luxury Real Estate (TLRE), formerly known as Scorpion Property, was founded in 2020 with a bold vision and just two dedicated employees. By 2023, we had rebranded and grown into a dynamic and inclusive team of over 150 employees representing more than 45 nationalities. Recognized as one of Dubai's top 20 brokerages, TLRE handles an...

  • Real Estate Salesperson

    3 days ago

    Gurgaon, Haryana, India Oak & Stone Inc. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Real Estate Salesperson located in Gurugram. The Real Estate Salesperson will be responsible for daily tasks such as assisting clients in buying, selling, and renting properties. Responsibilities also include conducting property viewings, negotiating deals, and ensuring all real estate transactions...

  • Real Estate Sales

    7 days ago

    Gurgaon, Haryana, India Assets Galleria Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Job Title: Real Estate Sales ExecutiveJob Location: GurgaonJob Type: Full-TimeJob Summary: We are looking for a motivated and dynamic Real Estate Sales Executive to join our team. The successful candidate will be responsible for promoting and selling properties to clients, maintaining relationships, and achieving sales targets. As a Real Estate Sales...

  • Real Estate Broker

    1 week ago

    Gurgaon, Haryana, India Grandview Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionGrandview Consulting specializes in providing expert guidance and comprehensive solutions in real estate consultancy, financial consultancy, and portfolio management. We empower clients to make informed decisions and achieve their financial goals with a commitment to excellence and a deep understanding of market dynamics. Our experienced...

  • Female Telecaller

    2 weeks ago

    Gurgaon, Haryana, India AD REAL ESTATE Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Title: Female Telecaller – Real EstateLocation: Sector 63, GurugramIndustry: Real Estate (Residential & Commercial Projects)Experience Required: 0–3 yearsSalary: ₹15,000 – ₹30,000 (Based on experience & performance) + IncentivesAbout the Company:We are a fast-growing real estate firm based in Gurugram, specializing in premium residential and...

  • Real Estate Agent

    2 weeks ago

    Gurgaon, Haryana, India JSS REALTY INFRATECH Full time ₹ 3,00,000 - ₹ 7,00,000 per year

    JSS REALTY INFRATECHJob Title: Real Estate Sales ExecutiveLocation: Gurugram, HaryanaJob Type: Full-timeJob Summary:We are looking for a passionate and dynamic Real Estate Sales Executive to join our growing team. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to convert leads into successful...

  • Real Estate Agent

    2 weeks ago

    Gurgaon, Haryana, India Novexus Technologies Pvt. Ltd.™ Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt Novexus Technologies Pvt. Ltd., we blend innovation with industry to create real impact. We are a dynamic, forward-thinking organization at the intersection of technology and manufacturing. With expertise in digital transformation, IT solutions, and manufacturing consultancy, we unlock efficiency, scalability, and growth for businesses....

  • Real Estate

    2 weeks ago

    Gurgaon, Haryana, India Bullmen Realty Pvt Ltd Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company Overview :Experience: 6 Month- 10 yrs experience (Real Estate)Location: GurgaonQualification: Graduate / PostgraduateSalary: Negotiable (Depends upon the interview) and ExperienceKey Responsibilities:Assist clients in buying and selling residential or commercial properties.Conduct market research to stay informed about market trends, property values,...