AD Operations Specialist

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Role - AD Operations Specialist.
Experience Years.
Location- Bangalore.

About MarketStar
In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and for being named a top employer. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth

Responsibilities:

• Manage cases submitted on Salesforce to build out campaigns.
• Develop an amicable customer relationship/experience on every case submitted.
• Build sustainable relationships and trust with customer accounts through proactive communication on cases handled.
• Build accurate, valid, and complete campaign/ad groups/ads by using the build tracker provided.
• Follow processes defined to ensure smooth turn around of cases and track progress on them.
• Follow communication procedures, guidelines, and policies.

Skills and Competencies:

• Knowledge on digital marketing and ad trafficking.
• Proven ad trafficking experience.
• Track record of accurate campaign builds.
• Strong command over written language.
• Strong email communication skills.
• Strong verbal communication skills.
• Familiarity with CRM(SFDC) systems.

What's in it for you?
Constant Learning and an entrepreneurial growth mindset. Employee centric benefits plan including but not limited to Comprehensive Health Insurance, generous Leave Policy, Covid Support, Vaccination drives, Wellbeing sessions, real time grievance redressal and work flexibility.
 

We are a people-first organization with policies and process that help you bring the best version of yourself into work including fast track growth for high potential folks. An opportunity to be associated with the world's leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

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