CE-07-004 - Customer Engineer (II)

1 week ago

India NCR Atleos Full time ₹ 4,00,000 - ₹ 8,00,000 per year

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer.

You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication.

  • Responding to customer installation, maintenance, and service calls promptly and effectively
  • Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory
  • Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support
  • Performing maintenance repair and system overhauls (like modular swaps and unit replacements)

Basic qualifications

  • Knowledge of Computer Hardware, database management systems, and network/system management
  • 3+ years of relevant experience & Freshers also can apply with suitable academic qualifications
  • Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000
  • Diploma or GED (Associate Degree or higher preferred)
  • Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

  • CE-07-004 - Customer Engineer (II)

    1 week ago

    INDIA VIRTUAL, IND NCR Atleos Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.CE Customer Engineer (II)Offers of employment are conditional upon passage of...

  • CE Content Management Analyst

    3 weeks ago

    Pune, India Wolters Kluwer Full time

    Job Description Basic Function The CE or CME Content Analyst is responsible for contributing to the development, accreditation, and publishing of accredited learning programs. Responsibilities include online content publishing and quality assurance review, CE-CME record-keeping according to accreditation requirements, responding to customer service...

  • CRM CE

    4 weeks ago

    Bengaluru, Karnataka, India, Karnataka HCLTech Full time

    •Extensive technical knowledge / configuration expertise of Microsoft Dynamics 365 CE and Power Platform with successful delivery experience of Microsoft Dynamics CRM solutions. •Ability to customize application using Java scripts, Plug-Ins etc. •Leverage Power Platform capabilities like Power Automate, PowerApps / Canvas apps wherever applicable. ...

  • CE Content Management Analyst

    1 week ago

    IND - Pune, Kalyani Nagar, India Wolters Kluwer Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    CE Content Management Analyst Basic Function The CE or CME Content Analyst is responsible for contributing to the development, accreditation, and publishing of accredited learning programs. Responsibilities include online content publishing and quality assurance review, CE-CME record-keeping according to accreditation requirements, responding to customer...

  • AMDOCS CES Consultant

    2 days ago

    Bengaluru, India Infosys Full time

    Job Description - Primary skills:Technology->CRM->Amdocs - Strong working knowledge in Amdocs CES Billing System, particularly Customer Billing Product (CBP) and its subcomponents. - Solid Billing domain knowledge is a must, including: o Postpaid Billing o Prepaid Billing o CDR processing and usage flow o Rating and Discounting o Bill Generation and...

  • CRM CE Technical

    3 weeks ago

    Bengaluru, Karnataka, India, Karnataka HCLTech Full time

    CRM CE Technical - Microsoft Dynamics:Experience required: 7-12 yearsLocation: PAN IndiaNotice period: Immediate joinersRoles and responsibilities:•Extensive technical knowledge / configuration expertise of Microsoft Dynamics 365 CE and Power Platform with successful delivery experience of Microsoft Dynamics CRM solutions.•Ability to customize...

  • System Engineer

    4 weeks ago

    Pune, India Cyient Full time

    Job Description JD for System Engineer provided by Philips team Primary Skills: - typically 5+ Years of experience - Bachelor's degree in Electronics or Electronics and Telecommunication. - Experience: As a system engineer or in a similar role, with a strong understanding of system architecture and integration. - Understanding and awareness of ISO 13485 and...

  • (Only 24h Left) CRM CE Technical

    3 weeks ago

    Bengaluru, India HCLTech Full time

    Job Description CRM CE Technical - Microsoft Dynamics: Experience required: 7-12 years Location: PAN India Notice period: Immediate joiners Roles and responsibilities: Extensive technical knowledge / configuration expertise of Microsoft Dynamics 365 CE and Power Platform with successful delivery experience of Microsoft Dynamics CRM solutions. Ability to...

  • Microsoft Dynamics 365 Ce Architect

    1 week ago

    India Bloom Consulting Services Full time

    Not Disclosed - Full Time - Architect, C#, CRM Experience **15.0 - 20.0 Years** Offered Salary **2,600,000.00 - 4,200,000.00 Lakh** Notice Period **Not Disclosed** **Title: Microsoft Dynamics 365 CE Architect** **Position: 1** **Required Qualifications**: - This position may require travel to the US. - Bachelor’s degree or foreign equivalent...

  • 15h Left! RL

    2 days ago

    Bhawanipatna, India Axis Bank Full time

    Job Description RL - Wheels:Sales Manager - CE - Hybrid About the Business Group: The Commercial Vehicle and Construction Equipment (CVCE) department is a part of Retail Lending business of the bankwhich offers CVCE Loans to all categories of customers Pan India. About the Role: Sales Manager is part of the Bank's frontline team, the representative of Bank...