Fse

Company Description

Paytm is a leading digital payment and financial services platform that empowers users to save and manage their money more efficiently. It offers innovative features such as earning and redeeming Gold Points into Digital Gold. With a commitment to supporting Atmanirbhar Bharat, Paytm enables seamless bank account linking and UPI services through its user-friendly app. Join a company dedicated to creating a simpler, more connected financial future. #PaytmKaro

Role Description

This is a full-time on-site Field Service Executive (FSE) role located in Bareilly. The FSE will be responsible for performing daily on-ground operations, including troubleshooting, technical support, and preventive maintenance of equipment. Interacting with clients to provide excellent customer service and addressing their concerns effectively will also be a key part of the role. A motivated and proactive approach is essential for success in this position.

Qualifications

• Field Service experience with a strong ability to handle on-site tasks efficiently
• Proficiency in troubleshooting and providing technical support for resolving client issues
• Knowledge and experience in preventive maintenance of relevant equipment
• Exceptional customer service skills to address client queries and maintain customer satisfaction
• Good communication and interpersonal skills
• Ability to work independently and adapt to on-site environments
• Experience in the payments or financial services industry is an advantage