We Are Hiring service coordinator In Ahmedabad

6 hours ago

Ahmedabad, Gujarat, India Mspire Ventures Full time ₹ 2,00,000 - ₹ 6,00,000 per year


Job Description:

We Are Hiring service coordinator In Ahmedabad.

Job Title: Service Coordinator

Location: [Ahmedabad]
Department: Customer Service / Operations
Reports To: Service Manager / Operations Head
Employment Type: Full-time

 
Key Responsibilities:

  • Receive and manage incoming service requests via phone, email, or service portals.

  • Schedule service appointments and dispatch technicians or engineers as required.

  • Maintain service records, logs, and documentation accurately in the system.

  • Follow up with customers to confirm service satisfaction and gather feedback.

  • Coordinate with internal teams to ensure timely resolution of service issues.

  • Monitor service timelines and escalate delays or urgent issues appropriately.

  • Prepare service reports, invoices, and assist in maintaining inventory records.

  • Support the team with administrative tasks as needed.

  • Ensure compliance with company policies and customer service standards.

  • Build and maintain strong relationships with customers and vendors.

Qualifications:

  • Bachelor's degree or equivalent preferred.

  • 1–3 years of experience in customer service, coordination, or administrative roles.

  • Excellent communication and organizational skills.

  • Proficiency in MS Office and service management software (like SAP, CRM, etc.).

  • Ability to multitask and prioritize in a fast-paced environment.


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