Linux Support Professional

3 days ago


Delhi, Delhi, India Outworx Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Level: L1+L2+L3

Linux OS L1 Support

Basic Linux Server management and troubleshooting skills

Perform 24 X 7 monitoring of all the servers for the following parameters by polling the servers at pre-defined intervals as agreed with customer during on-boarding phase.

Availability of the server

File System / Partition Utilization as applicable

Memory utilization

Processor utilization

Monitor critical services related to operating systems

Linux Server Administration

Create, modify and delete network shares

Assign and maintain user access rights as per policies defined and agreed upon with the Customer

Assign and maintain space usage restrictions

Configure and maintain print servers and print queues

Maintain and administer DNS, DHCP, NFS, NIS, DFS roots, and group policy

Restore server operating system in the event of a crash using backup tools as provided by customer or proposed as part of solution

Resolve server problems like system hang, hard disk crash, with OEM support wherever required

Update patches through the customer provided centralized patch management system and manually wherever required.

Perform periodic system performance tuning as per Customers policy

Manage and adhere to security Policy for user level access defined

Linux OS L3

Support L1 and L2 to resolve critical issues

Ensure systems are always available

Suggest and develop automations for routine activities

Continual Service Improvement Planning and executions



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