Tele calling
6 days ago
Telecalling jobs involve direct customer interaction via phone, focusing on sales, customer support, and lead generation. Here's a detailed overview:
*Key Responsibilities*
*Making Outbound Calls*: Contacting potential and existing customers to promote products or services
*Handling Inbound Calls*: Responding to customer inquiries and resolving issues
*Lead Generation*: Identifying and nurturing potential customers
*Sales and Upselling*: Selling products or services directly to customers
*Customer Support*: Providing assistance and resolving customer complaints
*Data Entry and Record Keeping*: Maintaining accurate call records and updating CRM systems
*Essential Skills*
*Excellent Communication*: Clearly conveying product information and resolving customer issues
*Sales and Negotiation*: Convincing customers and closing deals
*Problem-Solving*: Resolving customer complaints and issues efficiently
*Technical Skills*: Proficiency in telecalling software and CRM systems
*Resilience and Patience*: Handling rejection and difficult customers professionally
*Types of Telecaller Jobs*
*Inbound Telecaller*: Handling incoming customer calls
*Outbound Telecaller*: Making outbound calls to promote products or services
*Telesales*: Focusing on direct sales and meeting sales targets
*Work-from-Home Telecaller*: Flexible work arrangements with similar responsibilities
*Career Advancement Opportunities*
*Team Leader or Supervisor*: Leading a team of telecallers and evaluating performance
*Sales Manager*: Managing sales teams and developing sales strategies
*Customer Service Manager*: Overseeing customer support and assistance
*Business Development Roles*: Focusing on customer acquisition, alliances, and strategic growth ¹
Job Types: Full-time, Permanent, Fresher, Internship
Contract length: 6 months
Pay: ₹17, ₹24,200.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
Work Location: In person
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