ECM -Change managment_Mega Walkin Bangalore

2 weeks ago

Bengaluru, Karnataka, India Venpa Staffing Full time ₹ 4,80,000 - ₹ 7,20,000 per year

Job Title: ECM Change Management

Exp: 2 to 4 Years

Shift: US shift

Salary: Upto 6 LPA

Work Mode: WFO

Cabs: 2 way

Notice Period: Immediate to 30 days

Job Overview:

Responsible for collecting, analyzing, and reporting data related to operational issues, risks, and incidents across business units. This role ensures timely and accurate reporting to stakeholders, supports root cause analysis, and contributes to continuous improvement initiatives

Roles & Responsibilities

  • Receive and log change requests from business units or project teams.
  • Validate completeness and accuracy of change documentation.
  • Classify changes based on impact, urgency, and risk.
  • Coordinate with stakeholders to gather additional information as needed.
  • Route changes to appropriate reviewers like legal and compliance for approval.
  • Maintain the change intake register and ensure timely updates.
  • Support change readiness assessments and stakeholder mapping

Qualification & Experience

  • Basic Degree completion (15 years of education)
  • 24 years of experience in change management, service desk, or intake coordination
  • Excellent attention to detail
  • Ability to multi-task and consistently meet multiple deadlines
  • Strong verbal and written communication skills
  • Ability to work in a team environment
  • Strong customer service orientation
  • Ability to use good judgment

if any body interested kindly share the cv

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