Return Specialist

2 days ago

Bengaluru, Karnataka, India POP Full time US$ 80,000 - US$ 1,20,000 per year

Job Title:
Returns Management Specialist – Electronics Category (E‑Commerce)

Location:
HSR Layout, Bengaluru

Department:
Returns Management Team

About the Role:

We are seeking a Returns Management Specialist
with hands-on experience in managing product returns for an e‑commerce platform, specifically in the
electronics category
. The ideal candidate will own the end-to-end returns journey — from customer interaction to coordination with supply chain partners — ensuring smooth operations, reduced return costs, and enhanced customer satisfaction.

Key Responsibilities:

Returns Handling:

  • Manage and monitor the end-to-end returns lifecycle for electronics, ensuring timely resolution and adherence to SLAs.
  • Investigate return reasons, assess product conditions (QC inputs), and categorize returns appropriately..

Customer Interaction:

  • Engage with customers to understand return-related issues, provide resolutions, and ensure positive experience during the returns process.

Process & Operations:

  • Coordinate with category team and 3PL logistics partners to ensure smooth returns flow.
  • Identify patterns and root causes for high returns and collaborate with category, product and 3PL teams for corrective actions.
  • Drive initiatives to reduce return rates while maintaining customer satisfaction.

Reporting & Analysis:

  • Maintain returns data, generate reports on return trends, and provide insights to improve operations.
  • Monitor SLA adherence across customer processes

Qualifications & Skills:

  • 2–4 years of experience in returns management, preferably in e‑commerce and electronics category.
  • Strong understanding of reverse logistics, QC processes and supply chain workflows.
  • Excellent communication skills (verbal & written) with experience in customer-facing roles.
  • Strong analytical skills and proficiency in Excel/Google Sheets
  • Ability to collaborate cross-functionally with CS, supply chain, vendor management, and QC teams.
  • Problem-solving mindset with a focus on improving operational efficiency and customer experience.

Why Join Us?

  • Be part of a fast-growing e‑commerce platform driving innovation in customer experience.
  • Opportunity to own a critical function and drive meaningful impact on returns efficiency and customer trust.

  • Tax Returns Specialist

    6 days ago

    Bengaluru, Karnataka, India beBeeAccounting Full time ₹ 10,80,000 - ₹ 15,66,000

    Are you an analytical and detail-oriented individual with a passion for accounting?Job Title: Tax Returns SpecialistJob Description:We are seeking a highly skilled tax returns specialist to join our team. In this role, you will be responsible for validating client data, analyzing cash flow, portfolio, and financial data provided by clients, and preparing...

  • State Returns Specialist

    4 days ago

    Bengaluru, Karnataka, India beBeeAccountant Full time ₹ 60,00,000 - ₹ 1,80,00,000

    Our team is seeking an experienced professional to fill the role of State Returns Specialist. In this capacity, you will play a vital part in delivering high-quality tax returns and financial statements to our clients.The ideal candidate will have exceptional analytical skills and be proficient in working with financial data. They should possess strong...

  • Returns Process Optimization Specialist

    2 days ago

    Bengaluru, Karnataka, India beBeeOptimization Full time ₹ 18,41,600 - ₹ 24,27,200

    Job RoleAs a Product Manager, Returns, you will play a pivotal role in driving financial sustainability by optimizing returns processes and reducing associated abuse and misuse.The ideal candidate will have end-to-end ownership of this initiative, working closely with stakeholders from various teams to innovate and deliver forward-looking solutions.

  • Senior Tax Accountant

    4 days ago

    Bengaluru, Karnataka, India beBeeTax Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Accountant Tax SpecialistWe are seeking a highly skilled and detail-oriented Accountant Tax Specialist to join our team. The successful candidate will be responsible for preparing partnership tax returns, performing book-to-tax reconciliations, and analyzing financial data to identify areas of improvement.The ideal candidate will have a strong understanding...

  • Financial Specialist

    8 hours ago

    Bengaluru, Karnataka, India beBeeAccountant Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Title: Financial SpecialistWe are seeking a highly skilled and experienced financial specialist to conduct statutory audits, tax audits, and prepare GSTR-9/9C. You will also prepare and file income tax returns during the season, manage client interactions, and provide consultancy services.In addition to these responsibilities, you will guide and lead a...

  • Taxation Operations Specialist

    5 days ago

    Bengaluru, Karnataka, India beBeeTaxation Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Title: Taxation Operations SpecialistThe role of a Taxation Operations Specialist involves managing the organization's tax compliance. This includes calculating and reporting on GST liabilities, verifying invoices from suppliers and vendors, and reconciling ITC claims with 2B. The ideal candidate will have knowledge of TDS/Booking Keeping/Accounting,...

  • Google Ads Manager

    5 days ago

    Bengaluru, Karnataka, India beBeeAdoptimization Full time ₹ 30,00,000 - ₹ 42,00,000

    Search Engine Marketing SpecialistWe are seeking an experienced Search Engine Marketing Specialist to lead paid campaigns across various platforms. The ideal candidate will focus on scaling client performance, delivering return on investment, and coordinating with teams to execute high-performing campaigns.

  • Financial Tax Specialist

    7 days ago

    Bengaluru, Karnataka, India beBeeTax Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title: Financial Tax SpecialistWe are seeking a highly skilled Financial Tax Specialist to lead our tax compliance efforts. This role involves overseeing the preparation, review, and submission of accurate tax returns and reports.Tax Compliance Responsibilities:Ensure timely and accurate filing of income tax, TDS, and other applicable taxes.Prepare and...

  • Financial Compliance Specialist

    4 days ago

    Bengaluru, Karnataka, India beBeeCompliance Full time ₹ 6,00,000 - ₹ 10,00,000

    Job Title: Financial Compliance SpecialistAbout the RoleWe are seeking a highly skilled Chartered Accountant to join our team as a Financial Compliance Specialist. This is an exciting opportunity for someone who wants to develop their expertise in GST compliance and work with a dynamic organization.The successful candidate will be responsible for handling...

  • Senior Accounting Professional

    4 days ago

    Bengaluru, Karnataka, India beBeeAccountant Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Overview:As a seasoned accounting professional, you will play a pivotal role in ensuring accurate and timely tax reporting while minimizing or deferring tax payments. You will be part of a brilliant team of tax specialists working together to achieve this goal.About the Role:Key responsibilities include preparation and review of complex Form...