
Health Consulting Analyst
3 days ago
Lead Specialist - H&B Consulting - US Healthcare
Company:Mercer Description:POSITION: Health Consulting Analyst
INTERNAL DETAILS
- Job family: H&B Consulting / Job family group: Consulting
- Job profile: H&B Consulting Analyst
- Aligns to US-based role of Level D
WHAT A TYPICAL DAY LOOKS LIKE
- Assist associates and lead consultants in serving our clients by reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies
- Become steeped in the details and documentation of a clients' current state of US healthcare benefit and group programs, such as plan designs, healthcare cost factors, the carrier contract marketing and renewal processes, compliance reporting and open enrollment periods
- Draft and structure communications and collateral such as client emails, proposals, letters, reports, spreadsheets, and presentations
- Analyze, benchmark and compare and contrast healthcare data and then interpret results and present insights to the core team
- Aid in developing open enrollment benefit guides
- Engage with client vendors regarding client deliverables, documentation and data, and issue resolution
- Project manage and coordinate with internal stakeholders from specialty teams and centers of excellence to stay on top of client deliverables
- Coordinate with actuaries to ensure they have all data required for their underwriting and that their inputs are accurately captured in client materials
- Monitor day-to-day client interactions and offer support or escalate appropriately
- Support with client compliance requirements
- Manage and maintain client documentation and data files
- Use Mercer's proprietary tools, templates and best practices
- Interact daily with US-based core client team members
WHAT WE VALUE
- Excellent interpersonal, verbal, and written communication skills with an aptitude for presentation design and storytelling
- Strong analytical skills, both quantitative and qualitative, with the ability to articulate useful and noteworthy insights
- Competency in project management and superior organizational skills
- Intellectual curiosity; seeking opportunities to develop new skills and to deepen knowledge of the US Healthcare industry
- Ability to work in teams and independently across multiple clients
- Flexibility to work under tight deadlines and changing client needs
- Strong attention to detail
PREFERRED QUALIFICATIONS
- Prior 3 years of work experience
- Prior experience in the US Healthcare industry
- A bachelor's degree with concentration(s) in business, math, statistics, economics, public health, and/or other related field is preferred
- Working knowledge of Microsoft Office—Word, Excel, and PowerPoint
- Desired work-shift 07:30 - 01:30 IST for significant overlap with US-based colleagues
WHAT MAKES YOU STAND OUT
- Experience working directly with US-based clients
- Track record of critical thinking beyond standard operating procedures
- Proven flair for building and sustaining relationships with onshore (US-based) colleagues
- Proven fast learner with a knack for taking initiative and emulating from example
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