Store In-charge
1 week ago
Key Responsibilities:1. Store Operations:
- Oversee day-to-day operations of the store.
- Ensure smooth functioning of all departments (sales, billing, baking, and cleaning).
- Maintain store cleanliness and compliance with food safety regulations.
- Monitor temperature and freshness of baked goods.
- Ensure timely opening and closing of the store.
2. Inventory & Stock Management:
- Maintain optimum inventory levels (raw materials and finished goods).
- Monitor shelf-life and manage wastage to minimize loss.
- Conduct daily stock checks and coordinate with central kitchen or suppliers for replenishment.
- Maintain proper records of inwards and outwards stock.
3. Sales & Customer Service:
- Ensure high levels of customer satisfaction through excellent service.
- Address customer complaints and resolve issues promptly.
- Train and motivate staff to achieve sales targets and upsell products.
- Monitor fast- and slow-moving products to optimize sales.
4. Team Management:
- Supervise and manage a team of sales staff, bakers, and support staff.
- Allocate tasks, create duty rosters, and ensure shift coverage.
- Train new employees on product knowledge, hygiene, and customer handling.
- Monitor staff performance and discipline.
5. Reporting & Documentation:
- Prepare daily sales reports and submit to Area Manager.
- Maintain attendance, wastage, and petty cash records.
- Track expenses and ensure store operates within budget.
Key Skills & Competencies:
- Strong leadership and team management skills
- Good knowledge of bakery/food retail operations
- Inventory and stock control knowledge
- Excellent customer service and communication skills
- Problem-solving and decision-making abilities
- Basic computer skills (Excel, POS systems)
Job Type: Full-time
Pay: ₹17, ₹21,000.00 per month
Benefits:
- Health insurance
- Provident Fund
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