Store In-charge

1 week ago

Chennai, Tamil Nadu, India McRennett Full time ₹ 2,01,600 - ₹ 2,52,000 per year

Key Responsibilities:1. Store Operations:

  • Oversee day-to-day operations of the store.
  • Ensure smooth functioning of all departments (sales, billing, baking, and cleaning).
  • Maintain store cleanliness and compliance with food safety regulations.
  • Monitor temperature and freshness of baked goods.
  • Ensure timely opening and closing of the store.

2. Inventory & Stock Management:

  • Maintain optimum inventory levels (raw materials and finished goods).
  • Monitor shelf-life and manage wastage to minimize loss.
  • Conduct daily stock checks and coordinate with central kitchen or suppliers for replenishment.
  • Maintain proper records of inwards and outwards stock.

3. Sales & Customer Service:

  • Ensure high levels of customer satisfaction through excellent service.
  • Address customer complaints and resolve issues promptly.
  • Train and motivate staff to achieve sales targets and upsell products.
  • Monitor fast- and slow-moving products to optimize sales.

4. Team Management:

  • Supervise and manage a team of sales staff, bakers, and support staff.
  • Allocate tasks, create duty rosters, and ensure shift coverage.
  • Train new employees on product knowledge, hygiene, and customer handling.
  • Monitor staff performance and discipline.

5. Reporting & Documentation:

  • Prepare daily sales reports and submit to Area Manager.
  • Maintain attendance, wastage, and petty cash records.
  • Track expenses and ensure store operates within budget.

Key Skills & Competencies:

  • Strong leadership and team management skills
  • Good knowledge of bakery/food retail operations
  • Inventory and stock control knowledge
  • Excellent customer service and communication skills
  • Problem-solving and decision-making abilities
  • Basic computer skills (Excel, POS systems)

Job Type: Full-time

Pay: ₹17, ₹21,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

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