Servicenow Developer

3 days ago

Bengaluru Delhi Mumbai NCR, India Hexaware Technologies Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Lead the end-to-end delivery of ServiceNow ITOM implementations, upgrades, and integrations.
  • Design solution architectures and technical designs for Discovery, Service Mapping, Event Management, Orchestration, CMDB, and related ITOM modules.
  • Drive best-practice configurations, development standards, and governance for platform customizations.
  • Perform hands-on development: scripting, workflow design, Flow Designer, REST/SOAP integrations, MID Server configuration and troubleshooting.
  • Manage and optimize CMDB data model, reconciliation rules, CI relationships, and data quality processes.
  • Lead complex integrations with monitoring, APM, cloud platforms (AWS/Azure/GCP), orchestration tools, and ITSM processes.
  • Troubleshoot production issues, perform root-cause analysis, and implement fixes and performance improvements.
  • Mentor and supervise developers and administrators, conduct code reviews and knowledge transfer sessions.
  • Expertise in designing and implementing ServiceNow automation solutions to streamline workflows and reduce manual intervention.""
  • Proficient in leveraging Integration Hub to build scalable and reusable integrations across enterprise systems.
  • Hands-on experience in creating automated workflows using Flow Designer and Orchestration for seamless process execution.
  • Skilled in integrating ServiceNow with third-party tools and platforms, ensuring robust and secure data exchange.
  • Ability to design and implement end-to-end automation for ITSM, ITOM, and custom use cases, enhancing operational efficiency.

Interested candidates can share resume and below details to

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