Application Development Lead Analyst
5 days ago
Key Skills: .NET, Application Support, Javascript, SQL, Agile, Configuration.
Roles & Responsibilities:
- Demonstrate knowledge of systems development life cycle and project management life cycle.
- Analyze production issues using basic programming and database knowledge (.NET, JavaScript, SQL).
- Triage technical and functional issues, monitoring support ticket queues daily.
- Participate in regression checkouts, both adhoc and planned, including database verification.
- Manage and drive resolutions for high-priority production support issues, ensuring stakeholder expectations are met.
- Create, coordinate, and track user stories required for fixing tickets.
- Conduct ad hoc data research and monitor jobs, reacting to job issues as necessary.
- Oversee release management activities associated with moving code into production, including release checkout procedures.
- Build and maintain positive relationships with technology teams and key business partners.
- Collaborate closely with vendor resources to deliver on service level agreements.
Experience Required:
- 5 - 8 years of experience in .NET development and production application support.
- Proven ability in debugging and resolving high-priority production issues effectively.
- Proficient in SQL and JavaScript for both backend and frontend troubleshooting.
- Experience managing end-to-end release activities and coordinating with stakeholders.
- Hands-on exposure to Agile development environments and working with vendor teams.
Education: Any Graduation.
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