Manager, Platform Architecture

Job Title:

Manager, Platform Architecture

Overview:

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview - A Manager will provide leadership and direction for the Service Delivery team within Operations and Technology which includes Systems Architecture and Systems Engineering resources in support of technologies & processes utilized to maintain and drive enhancements to Mastercard's Middleware infrastructure.
Infrastructure Design Engineering is a team of Engineers responsible for the analysis and design and Build of the infrastructure framework to fit the application, platform or system needs in-line with MasterCard's operational standards and principles.
Infrastructure Design Services is engaged from the beginning of the analysis and design ,build phase to work with the application team(s) and other critical teams within Mastercard to ensure that the completed infrastructure and application architecture aligns with MasterCard's security, scalability and availability standards.
Infrastructure Design Services' primary deliverable is the TAD (Technical Architecture Document) which details the infrastructure design for the application, platform or system.
ROLE

• Successfully lead definition, development and delivery of major cross-department initiatives with broad scope and long-term business implications. Partner with business to identify innovative solutions and drive strategic decisions. Develop business case in alignment with the MasterCard objectives. Actively look for opportunities for Innovation and creative problem solving.

•Identifying process gaps, provide estimates for business solutions, define the initial scope/requirements of the project and manage the scope during the life-cycle of the project. Plan overall project scope as well as define scope for each phase and iteration to meet business needs/time-to-market needs.

•Ensure each project or effort is adequately staffed, trained and managed and completed within approved manpower and budget guidelines. Ensure personnel have appropriate skills and behaviors; and effectively communicate performance results; as necessary.

• Perform strategic planning; financial planning; administration and management of department.

• Facilitates the development, delivery, and rollout of platform architecture blueprints, standards, and roadmaps for platform and infrastructure components

• Manages customer communications and serves as an escalation point as problems arise, partnering with design engineers to remove bottlenecks

• Defines, implements, and communicates approaches and new technologies to achieve optimal performance, reliability, and security, identifying areas for product/network improvements and communicates on these approaches

• Monitors Mastercard's platform security to ensure effective network safeguard processes are in place

• Manages the architecture oversight process and ensures issues and their corresponding exceptions or corrective action plans are tracked and managed

• Manages a team, conducts goal setting and performance appraisal processes, mentors and coaches new technical talent within the organization

• Provides reports and metrics used by senior leadership

Education:
BS Degree or equivalent combination of experience and formal education.

All About You :

•Budget and Resource Management experience

•Experience including some management experience (including multiple diverse teams and formal performance reviews).

•Managing financials for multiple projects and programs.

•Knowledge of web servers, web application servers, Unix, monitoring tools and web security principles helpful.

•Formal business or management training including Project Management, Strategic Planning, some finance experience and related curriculum.

•Understanding of and advanced experience with Systems Architecture and Systems Engineering concepts and methodologies. Experience with five to eight years of methodology is required.

•Demonstrate Mastercard core competencies and proven ability to embody Mastercard Leadership Principles.

Skills/ Abilities:

•Ability and knowledge to assist in policy development and demonstrate knowledge of the business organizational strategy.

•Ability to establish plans, coach co-workers and demonstrate adaptability along with strong verbal and written communication skills.

•Ability to focus on customer needs and to provide overall business or technical project planning for product enhancements.To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.

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