Manager, Food

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

As an F&B Manager at JLL's Work Dynamics division, you'll orchestrate all aspects of dining operations with military-like precision and discipline. This demanding role requires you to establish and enforce high standards for food quality, safety, and presentation while managing catering services for diverse client events. You'll be responsible for monitoring kitchen operations, optimizing menus based on nutrition and cost considerations, and ensuring exceptional customer experiences. Your leadership will directly impact client satisfaction as you develop systems, train staff, and manage vendor relationships to create dining environments that enhance workplace experience. This position offers the opportunity to apply your culinary expertise and operational excellence in a corporate setting, contributing to JLL's reputation for creating workplaces that support employee wellbeing and productivity.

What your day-to-day will look like:

Establish nutritional standards and monitor food preparation methods, portion sizes, and presentation to ensure consistent quality and adherence to industry standards

Review and plan menus based on anticipated guest numbers, nutritional value, palatability, popularity, and cost efficiency

Coordinate catering services for special events, including scheduling facilities, processing requests, and negotiating arrangements with clients

Develop and implement systems for maintaining operational records, conducting hygiene audits, and gathering customer feedback

Investigate and resolve complaints regarding food quality and service to maintain client satisfaction

Manage equipment maintenance, inventory control, and vendor relationships for food preparation and service areas

Analyze sales data to identify trends and adjust offerings based on popularity and performance metrics

Required Qualifications:

Significant experience in managing base kitchen operations in a corporate or institutional environment

Strong skills in examining operations, formulating policies, and implementing new strategies and procedures

Excellent vendor management abilities with knowledge of catering requirements and inventory control

Proven leadership experience supervising and training food service employees

Strong communication skills, both written and verbal, for effective team coordination and client interactions

Proficiency with computers and Windows-based operating environments for record-keeping and reporting

Knowledge of food safety regulations and ability to ensure compliance across all dining operations

Preferred Qualifications:

Culinary or hospitality management degree or equivalent professional certification

Experience implementing customer feedback systems and satisfaction metrics

Background in corporate dining services or similar institutional food service environments

Knowledge of nutrition planning and dietary accommodation requirements

Financial management skills for budget planning and cost control in food service operations

Experience with sustainability practices in food service and waste reduction

Project management abilities for coordinating special events and dining renovations

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.