Store Incharge

1 day ago


Kolkata, West Bengal, India Bigbasket Full time

Position: - Store Incharge & Store Supervisor

Role & responsibilities

  • Responsible for driving end to end store operations i.e., Receiving, Inventory, Outbound & Returns.
  • Manage a team of up to store staff & delivery boys with training & delegation of Work, Planning Roasters etc.
  • Mentor and ensure the team provides superior Customer Service/ experience (customer service).
  • Ensure SLAs Adherence & responsibility for Store Metrics.
  • Adhere to the SOP, check list, and processes defined, follow the mandatory registers and records maintenance.
  • Maintaining quality standards as per the Company defined standards.

Preferred candidate profile

  • Strong Knowledge of Inventory management (Inward, Outward, Write off, Cycle count etc.) in F&V / FMCG category.
  • Should have experience of managing a team size of minimum 100 store employees.
  • Should have good communication skills (English, Bengali & Hindi).
  • Only from Large format Retail/ FMCG/ E-Commerce
  • Good in Communication & Presentable.
  • Minimum Experience required 4 Years (Store Incharge).
  • Minimum Experience required 2 Years (Store Supervisor).
  • Willing and ready to relocate to Kolkata.
  • Immediate joiners.

Note:

  1. Only RETAIL/ FMCG/ E-COMMERCE can apply or come for walk-ins.

  2. 2 wheeler mandatory

  3. Candidate must be Graduate.

  4. Willing to work in any shift - Morning, Day, night

  5. Willing to work at any location in North,central,south Kolkata, Howrah

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