Billing Specialist

C1: 1 Contact, 1 Connection, 1 Choice

C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.

So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1.

Summary

The Billing Specialist has the responsibility of processing timely and accurate customer invoicing of equipment, maintenance, and services. The Billing Specialist will ensure all system tools are updated to generate billing that is accurate and meets contractual requirements. The Billing Specialist will also develop, identify, and evaluate systems from end-to-end for billing and reporting.

Required Qualifications

• Two year college degree in Accounting or related field, or billing experience of at least 5 years
• At least two years of experience in an accounting or related position
• Working knowledge of basic accounting practices as demonstrated in prior work experience
• Proficiency in Word, Excel and Outlook
• Excellent verbal and written communication skills
• Ability to prioritize and multi-task
• Strong organizational skills and attention to detail (accuracy)
• Strong teamwork skills

Desired/Preferred Qualifications

• Four year college degree in Accounting or related field
• Prior billing experience
• Experience in Great Plains Dynamics

Essential Functions

• Creates deposit invoices as required per MSA or SOW
• Processes equipment, software, and some maintenance billing out of Great Plains by transferring fulfilled orders to an invoice and adding freight charges if applicable
• Processes Project Management and System Implementation Services billing out of and/or ConnectWise
• Reviews projects for completeness and accuracy and interfacing with various departments in researching, compiling, and reconciling data to ensure accurate billing
• Processes contract billing out of for In-House Maintenance Contracts, Managed Services Contracts, Block/Prepaid Contracts, Avaya Commission Contracts, Avaya SSU/SA Contracts, other Co-Delivery and Wholesale Contracts
• Develops relationships with sales and customers to produce accurate invoices per customer requirements.
• Works independently to identify, research, and resolve billing discrepancies as well as inquiries from internal and external customers

C1 BENEFITS

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
• Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes comprehensive member advocacy; and Kaiser)
• HSA with + Employer Contribution
• In-vitro Fertility (treatment coverage)
• Dental
• Vision (2 plans: 12-month and 24-month frames allowance)
• FSA Plans (Healthcare, Dependent care and Limited Purpose)
• Pre-tax Commuter Plans
• Employer-paid Life Insurance
• Employer-paid Short + Term Disability

• Long Term Disability (2 plans: Employer-paid and Self-paid with non-taxable claim payments)

• Paid Parental Leave (4 weeks at 100%)

• Employee Assistance Plan
• Voluntary Life Insurance
• Legal/ID Theft Plans
• TeleHealth Options
• Wellness via Omada Health (healthy living solution)
• Travel Assistance
• Business Travel Accident Coverage
• Employer-paid Pet Telehealth
• Accident Insurance
• Critical Illness Insurance
• Hospital Indemnity Insurance
• Volunteer Time Off
• On Demand Pay (Daily Pay)

Work Environment

Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Environment

Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Other Duties/Changes

This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.

EEO Statement

C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details please view the Equal Employment Opportunity Posters provided by OFCCP.

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