Call Center Executive

2 days ago


Bengaluru, Karnataka, India Vidal Health Insurance Full time ₹ 1,80,000 - ₹ 2,04,000 per year

Job Role

  • Handling inbound calls related to policies.
  • Follow up with the internal team for Pre-Auth cases.
  • Convincing customers related to claims.
  • Provide Claim & Pre-Auth status to customers and hospitals.
  • Update daily tracker to escalation team.
  • Guide the customer about claims procedures.
  • Providing information related to corporate and individual policies.

Criteria:

Graduation and Below Graduation

Fresher or Experience

Reading and Writing ability

Flexible to work from office

Commute on own.

Salary:

15-17k take home salary + compliance benefits.

Shift Timings:

Rotational shift (no night shift)

Working Days

6 days working and 1 week off(rotational week off)

Work Location: Whitefield, Bangalore

Language Preference : Malayalam


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