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Intern

2 weeks ago

Gurgaon, Haryana, India Wannamo Marketing Full time

Job Description Tech Support - Intern

About the Role

SingleInterface is looking for motivated and enthusiastic Tech Support Interns who are eager to gain hands-on experience in real-world projects. This internship offers exposure to software development, system administration, project coordination, and quality assurance in a collaborative work environment.

Key Responsibilities

  • Assist in Software Development:

    Collaborate with the development team to design, code, test, and debug software applications. Gain hands-on experience with various programming languages, frameworks, and development tools.
  • Support System Administration:

    Work closely with the IT team to help maintain and troubleshoot hardware and software systems. Assist in system installations, upgrades, and configurations.
  • Contribute to Project Management:

    Participate in project planning, coordination, tracking, and documentation. Learn and apply basic project management methodologies and tools.
  • Research and Development:

    Stay updated with industry trends and emerging technologies. Conduct research on new tools or technologies aligned with company goals and present findings to the team.
  • Cross-functional Collaboration:

    Work with teams such as marketing, design, and quality assurance to gain a holistic understanding of the software development life cycle.
  • Testing and Quality Assurance:

    Assist in preparing test cases, performing functional and basic testing, and reporting bugs or issues to ensure software quality.
  • Documentation:

    Create and maintain technical documentation, including code documentation, user manuals, and system/process documents.
  • Training & Learning:

    Attend training sessions conducted by senior team members or external trainers to enhance technical and professional skills.

Qualifications & Skills

  • Currently pursuing a degree in Computer Science, Information Technology, or a related field.

  • Strong analytical and problem-solving skills.

  • Proficiency in at least one programming language such as Java, Python, or C++.
  • Basic understanding of software development methodologies and tools.
  • Good communication and teamwork skills.
  • Eagerness to learn, adapt, and take ownership of tasks.
  • Ability to work independently as well as collaboratively in a fast-paced environment.

Benefits

  • Mentorship from experienced professionals.
  • Exposure to real-world projects and industry challenges.
  • Opportunity to work in a collaborative and learning-focused environment.
  • Networking opportunities within the tech industry.
  • Possibility of a full-time role based on performance and business requirements upon successful completion of the internship.