Accounts Receivable Caller

7 days ago

Chennai, Tamil Nadu, India EL Revgen Healthcare Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Summary:

We are seeking a motivated and detail-oriented AR Caller with 6 months to 2 years of experience in physician or hospital billing. The ideal candidate will be responsible for performing follow-ups with insurance companies in the US healthcare domain to ensure timely and accurate payment of claims.

Key Responsibilities:

  • Review and analyze denied and unpaid claims.
  • Follow up with insurance carriers via phone calls and web portals.
  • Resolve claim issues such as denials, rejections, or incorrect payments.
  • Understand and apply CPT, ICD-10, and HCPCS codes in billing and follow-up.
  • Update billing software with appropriate notes and statuses.
  • Meet daily/weekly productivity targets and quality standards.
  • Work closely with the billing team to ensure claim resolution.
  • Maintain up-to-date knowledge of insurance guidelines, reimbursement policies, and healthcare billing procedures.

Required Skills & Qualifications:

  • Experience: 6 months to 2 years of AR calling in physician or hospital billing (US healthcare).

  • Knowledge of:

  • Denial management

  • Insurance follow-up (Commercial & Government payers)
  • EOBs, ERA, and payment posting

  • Revenue Cycle Management (RCM)

  • Strong communication and interpersonal skills.

  • Ability to work in a fast-paced, target-driven environment.
  • Familiarity with medical billing software and MS Office tools.
  • Willingness to work in night shifts.

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