
Application Packager
19 hours ago
Key Responsibilities :
- Perform internal testing, QA, and UAT to production promotion of applications.
- Provide support for application installation, removal, troubleshooting, and reporting.
- Handle additional IT tasks such as OSD management, vulnerability remediation, and regional ticketing support via ServiceNow.
- Collaborate with global technical teams on application certification and compatibility issues.
- Manage and administer SCCM/SMS for software distribution and deployment.
- Prepare and maintain technical documentation, installation guides, and knowledge base articles.
Required Qualifications :
- Bachelors degree (BE or equivalent) with relevant work experience.
- Minimum 7+ years of IT experience, including 3- 4 years in application repackaging and SCCM/SMS software distribution.
- Strong knowledge of App-V sequencing, InstallShield, Admin Studio, VB scripting, PowerShell, and Active Directory.
- Solid understanding of file permissions, group policies, application interaction with OS, and deployment practices.
Hands-on experience with tools and technologies such as :
- SCCM 2012 or later, App-V 5.- 1, SQL 2012, Citrix, VMware, SharePoint, Windows administration.
- Office suites, Excel macros, VPN concepts, JavaScript, C# programming.
- Mac packaging and scripting.
Nice to Have Skills :
- Strong written and oral communication skills.
- Prior experience with Office 365 suites and Azure DevOps (ADO).- Exposure to ticketing tools (ServiceNow) and enterprise collaboration platforms.
Key Competencies :
- Strong organizational, analytical, and problem-solving skills.
- Ability to work independently in US shift hours.- Excellent documentation, reporting, and communication skills
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