Project Manager, Digital Customer Experience Job Details

Job Description

Project Manager, Digital Customer Experience

Requisition ID: 46281
Job Location(s): Pune, IN
Employment Type: Full Time
Segment: Danfoss Power Solutions Segment
Job Function: R&D, Technology and Engineering
Work Location Type: On-site

The Impact You'll Make

Do you have a passion for driving change through project management? Are you eager to play a vital role in Danfoss Power Solutions' digital transformation journey and leave a lasting impact on the company? If so, we have the perfect opportunity for you We are seeking a skilled Project Manager to join our Digital Customer Experience (DCE) team and lead the way in developing cutting-edge solutions to support our business. Potential projects may include supporting the evolution of customer experience and portal, development of next-generation digital tools and championing change management opportunities across digitization efforts.

What Youll Be Doing

The Project Manager is responsible for leading and managing projects from initiation to completion. This role requires strong leadership skills, project management expertise, and the ability to effectively communicate with stakeholders.

• Independently identify project goals, objectives, and scope for medium-sized projects.
• Develop and manage comprehensive project plans and schedules.
• Ensure all project initiatives are strategically aligned to overarching organizational goals and objectives.
• Lead and manage project teams to ensure timely and within-budget completion.
• Guide business units into the digital journey as a trusted advisor.
• Identify, assess, and manage project risks with mitigation plans.
• Communicate project status, issues, and risks to stakeholders and senior management.
• Conduct post-project reviews to identify improvements.
• Manage stakeholder relationships and expectations effectively.

What We're Looking For

• Bachelor's or Master's degree in Engineering, IT, Business Management, or a related field.
• 7 years of experience in project management.
• Project Management certification (e.g., PMP, PRINCE2, CSM) is desired.
• Experience with Agile project management methodologies.

Skills:

• Expertise in project management methodologies (e.g., Agile, Waterfall, Scrum).
• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation skills.
• Proficiency in project management software (e.g., MS Project, Azure, Jira).
• Advanced risk management and problem-solving skills.
• Stakeholder management and conflict resolution skills.
• Proficiency in English, with the ability to communicate clearly and concisely in a business environment.
• Strong, self-directed, collaborative team player with great interpersonal skills.

What You'll Get from Us

• We promote from within and support your learning with mentoring, training, and access to global opportunities.
• Youll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance. Your well-being matters to us.
• We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
• Youll receive benefits like 13th salary, annual bonus, paid vacation, pension plans, personal insurance, and more. These vary by country and contract, but theyre worth asking aboutwe think theyre pretty great.

Ready to Make a Difference?

If this role excites you, wed love to hear from you Apply now to start the conversation and learn more about where your career can go with us.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.

Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.

Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39,000 people, serving customers in more than 100 countries through a global footprint of 95 factories.

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