Mobile Repair Technician

3 days ago

Dwarka Mor DelhiNCR, India Reloved Gadgets Full time ₹ 6,00,000 - ₹ 8,00,000 per year

About Us:

Reloved Gadgets is India's fast-growing platform for certified refurbished mobile phones and gadgets. We're passionate about sustainability and affordability — making great tech accessible to everyone. As we scale, we need a detail-oriented and dependable Mobile Repair Technician to keep our repair operations running smoothly.

  • Key Responsibilities:Diagnose and repair mobile phones, tablets, and related gadgets (hardware and software issues).
  • Handle repairs at L1 to L4 levels:
  • L1: Basic troubleshooting, screen replacements, battery issues.
  • L2: Advanced repairs like motherboard, camera, software flashing.
  • L3: Complex hardware and software issues requiring deeper diagnostics.
  • L4: Critical repairs, component-level soldering, logic board replacements, and high-level troubleshooting.
  • Manage inventory of spare parts and track usage for cost control.
  • Maintain accurate repair logs, customer records, and service reports.
  • Coordinate with vendors for parts procurement and warranty replacements.
  • Assist in troubleshooting technical issues escalated from L1/L2 technicians.
  • Ensure timely and quality repair work to maintain customer satisfaction.
  • Support team training and knowledge sharing for repair processes.
  • Required Skills:Proven experience as a Mobile Repair Technician (L1–L4 experience preferred).
  • Strong knowledge of mobile hardware, software, and operating systems.
  • Familiarity with diagnostic tools, soldering, and repair equipment.
  • Detail-oriented with strong analytical and problem-solving skills.
  • Good communication and customer-handling skills.
  • Ability to work independently and take ownership of repair tasks.
  • Preferred Qualifications:Diploma or degree in Electronics, Mobile Repair, or related field.
  • Certification in mobile repair or technical training programs.
  • Perks & Culture:Supportive and collaborative work environment.
  • Work in a fast-growing, impact-driven company.
  • Discounts on gadgets for you and your family
  • Opportunities to grow into Senior Technician or Technical Lead roles.

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