Product Operations Professional

Description and Requirements
"At BMC trust is not just a word - it's a way of life"
Description And Requirements
CareerArc Code

CA_UT

Hybrid
This Is Helix. Powered by You.
At
BMC Helix
, we don't do ordinary. We're the
AI-native engine
behind the world's most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of
curious minds, creative thinkers, and courageous builders
who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we're scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first
Agentic AI platform
empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

Bu/Product Description
This role is responsible for providing Data Administration, setting up of various Product related records and their maintenance or modifications. Product Admin requires to co-ordinate with cross functional teams globally such as Product R&D, Product Operations, Pricing Team, Production Control, Product Change, Marketing and Creative Services to perform day to day work. Product Admin is responsible for running and publishing certain key reports such as Product Availability reports, Data validation to support SOX requirements & to maintain the data integrity. These are communicated to internal stakeholders and/or external stakeholders(end-customers)

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

• Review and verification of product information for business application
• Develop plans for the incorporation of new and changed data (product, pricing) into business applications
• Configuration and administration of product data for business applications
• Provide support services to back office and field on product issues
• Work with cross-functional teams worldwide to support the product lifecycle as assigned
• Implement standards to ensure product data quality
• Ensure compliance with SOX standards- Document processes/services for internal and external organizations
• Prepare communications and reports for internal/external use
• ECROW the product files with the third-party organization
• Take multiple initiatives in the process improvement projects
• May perform other duties as assigned.

To ensure you are set up for success, you will bring the following skillset & experience:

• Min 4 yrs' relevant work experience.
• Experience in software industry, marketing, product operations and/or project management a plus.
• Outlook, Excel, Word, PowerPoint knowledge required. Good organization and communication skills

Desired (nice-to-have) Skills

• Good to have SFDC, Micro Strategy /Tableau reporting knowledge

Why Work Here? Because You'll Matter.
We're not hiring for roles—we're hiring for
impact
. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life—and your work make a difference.

We believe in
trust, transparency, and grit
. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in—you'll be backed up.

Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification,
apply anyway
. We value diverse perspectives and believe the best ideas come from everywhere.

EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 629,600 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

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Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to know more and how to apply.