Tamil Tele Caller

2 weeks ago

Majiwada Thane Maharashtra, India Prowess Selling Skills Pvt. Ltd. Full time ₹ 3,60,000 - ₹ 4,80,000 per year

Job Summary:

We are looking for a skilled and confident Telecaller who can communicate fluently in Telugu and Tamil to handle inbound and outbound calls. The role involves engaging with customers, understanding their needs, resolving queries, and ensuring a positive customer experience.

Key Responsibilities:

  • Make outbound calls to customers and prospects as per the calling data provided.
  • Handle inbound calls and resolve customer queries in a professional manner.
  • Explain products, services, or processes clearly in Telugu and Tamil.
  • Maintain accurate call records, update CRM / calling sheets.
  • Follow up with customers for feedback, payments, or pending actions.
  • Meet daily/weekly calling targets and maintain productivity standards.
  • Escalate complex issues to the Team Leader or Manager when required.
  • Ensure customer satisfaction and maintain a polite, professional tone.

Key Skills & Competencies:

  • Excellent communication skills in Telugu and Tamil (mandatory)
  • Basic understanding of English or Hindi (preferred but not mandatory)
  • Good listening and problem-solving skills
  • Ability to handle rejections and stay motivated
  • Basic computer knowledge (MS Office / Google Sheets / CRM tools)
  • Pleasant and professional phone etiquette

Qualifications & Experience:

  • Minimum 12th pass or any graduate
  • Prior experience in telecalling / customer service preferred but not mandatory
  • Freshers with good communication skills are welcome

Job Type: Full-time

Pay: ₹18, ₹20,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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