
Telecaller
17 hours ago
Job Title: Telecaller – E-commerce
Job Description:
We are looking for a Telecaller to support our e-commerce business. The role includes calling customers to confirm orders, handling queries about products or deliveries, explaining offers, and providing after-sales support. The Telecaller will also follow up with customers to ensure a smooth shopping experience.
Responsibilities:
- Make outbound calls to confirm orders and share updates.
- Answer customer queries regarding products, prices, and delivery.
- Inform customers about discounts, promotions, and offers.
- Handle basic complaints and forward complex issues to the support team.
- Maintain call records and customer details.
Requirements:
- Good communication skills in Hindi/English (regional language is a plus).
- Basic computer knowledge.
- Positive attitude and customer-friendly approach.
- Fresher or experienced candidates can apply
Benefits:
- Growth opportunities in e-commerce customer support.
- Training will be provided.
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