Telecaller

17 hours ago

Gim Plot Rajkot, India Deodap Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Job Title: Telecaller – E-commerce

Job Description:

We are looking for a Telecaller to support our e-commerce business. The role includes calling customers to confirm orders, handling queries about products or deliveries, explaining offers, and providing after-sales support. The Telecaller will also follow up with customers to ensure a smooth shopping experience.

Responsibilities:

  • Make outbound calls to confirm orders and share updates.
  • Answer customer queries regarding products, prices, and delivery.
  • Inform customers about discounts, promotions, and offers.
  • Handle basic complaints and forward complex issues to the support team.
  • Maintain call records and customer details.

Requirements:

  • Good communication skills in Hindi/English (regional language is a plus).
  • Basic computer knowledge.
  • Positive attitude and customer-friendly approach.
  • Fresher or experienced candidates can apply

Benefits:

  • Growth opportunities in e-commerce customer support.
  • Training will be provided.

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