Sr. Executive

2 weeks ago

Sinnar, Maharashtra, India KSB Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Effective complaint management for waste water pumps
  • Responsible for on time complaint closure
  • Complaint/commissioning coordination with end customer and ASC
  • Managing field service coordinators and daily complaint monitoring till closure
  • Root cause analysis of complaints & Identify scope of improvement with data analysis
  • Provide technical support to Field service team as required
  • Booking & Execution of spares for warranty complaints
  • Support to PM&PS for product/process improvement
  • Complaint review, warranty claims & complaint analysis communicated to all concern peoples in Plant, BO & ZO
  • Arranging Technical Trainings for Wastewater Product Group
  • Warranty & Service agreements with suppliers.
  • Maintain track record of complaints and data analysis
  • Enhancing the service processes and practices to the industry standard

Preferred candidate profile

Formal education: Degree/Diploma Mechanical/Electrical

Professional experience: 6/8 Years (Experience in Submerged Pumps)
Male candidates with comprehensive pump industry knowledge.
Special skills:

1) Strong customer facing skills

2) Excellent leadership qualities

3) Innovative

4) Good communication & having quick decision-making skills

  • Sr HR Executive

    2 weeks ago

    Sinnar, Maharashtra, India Unilever Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title: Sr HR ExecutiveWork Location: Nasik FactoryABOUT UNILEVERWith 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable...

  • Sr HR Executive

    3 weeks ago

    Sinnar, India Unilever Full time

    Job Title: Sr HR Executive Work Location: Nasik Factory ABOUT UNILEVER With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable...