Senior Windows Engineer

Role : Senior Windows Engineer

Location : Bangalore

Work mode : Hybrid (2-3 Days- Work from office)

Working Hours : 5:00 PM IST to 2:00 AM IST (aligning with EST hours till 4:30 PM)

Experience : 10-12 years

Mandatory : 10+ years of experience as a Windows Engineer or in a similar role, with a strong focus on

managing Windows environments, Azure, Active Directory, and email systems, preferably in an educational or similar environment.

Technical Expertise : Extensive experience with Windows Server, Azure administration, Active Directory, Group Policy, PowerShell scripting, and email clients such as Microsoft Exchange or Office 365.

About company :

We are your go-to partner for all your business technology needs. With strong expertise in Salesforce CRM setup, IT services, support, and staffing, we're committed to helping businesses of all sizes succeed. Our experienced team can smoothly integrate Salesforce into your operations, making it easier to manage customer relationships and process data. Plus, our full range of IT services ensures your technology runs efficiently, reducing downtime and boosting productivity.

About the Role :

We are seeking an experienced Senior Windows Engineer to join our internal IT team at a leading educational institution. In this senior role, you will be responsible for managing and optimizing our Windows-based infrastructure, including Azure environments, Active Directory, and email clients. You will play a key role in ensuring the reliability, security, and performance of our IT systems, supporting the institution's academic and administrative functions.

Key Responsibilities :

- Windows Infrastructure Management : Oversee the management, configuration, and maintenance of Windows servers and workstations, ensuring optimal performance and availability.

- Azure Administration : Manage and maintain Azure environments, including virtual machines, storage, networking, and other cloud-based services, to support the institution's IT infrastructure needs.

- Active Directory Management : Administer and manage Active Directory, including user and group management, Group Policy creation and maintenance, and ensuring secure and efficient directory services.

- Email Client Support : Oversee the management and support of email clients and services (e.g., Microsoft Exchange, Office 365), ensuring reliable email communication for faculty, staff, and students.

- Security and Compliance : Implement and maintain security measures, including patch management, antivirus deployment, and system hardening, to protect against threats and ensure compliance with institutional policies and industry standards.

- System Upgrades and Optimization : Plan and execute system upgrades, migrations, and optimizations to enhance the performance, security, and scalability of the Windows infrastructure.

- Troubleshooting and Incident Management : Diagnose and resolve complex technical issues related to Windows systems, Azure environments, Active Directory, and email clients, ensuring minimal disruption to institutional operations.

- Documentation and Best Practices : Develop and maintain comprehensive documentation for system configurations, processes, and procedures, and promote adherence to best practices across the IT team.

- Collaboration and Training : Collaborate with other IT team members to support cross-functional projects and provide training and mentorship to junior engineers.

- Monitoring and Reporting : Implement monitoring solutions to proactively identify and address potential issues, and provide regular reports on system performance, security, and availability to senior management.

- Disaster Recovery and Backup : Design and maintain disaster recovery and backup strategies to ensure data integrity and continuity of operations in case of system failures.

Requirements :

- Experience : 10+ years of experience as a Windows Engineer or in a similar role, with a strong focus on managing Windows environments, Azure, Active Directory, and email systems, preferably in an educational or similar environment.

- Technical Expertise : Extensive experience with Windows Server, Azure administration, Active Directory, Group Policy, PowerShell scripting, and email clients such as Microsoft Exchange or Office 365.

- Cloud Proficiency : Proven experience managing and optimizing cloud environments, particularly Azure, including virtual machines, storage, networking, and security configurations.

- Security Knowledge : Strong understanding of security best practices for Windows systems and cloud environments, including patch management, access controls, and system hardening.

- Troubleshooting Skills : Excellent troubleshooting skills with the ability to diagnose and resolve complex technical issues quickly and effectively.

- Communication Skills : Strong verbal and written communication skills, with the ability to effectively interact with both technical and non-technical stakeholders.

- Team Collaboration : Ability to work collaboratively with cross-functional teams and provide mentorship and guidance to junior team members.

- Certifications : Relevant certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft

- Certified : Windows Server Hybrid Administrator Associate, or similar are highly desirable.

- Education : Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.

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