Store Manager

Purplle Operations
Purplle's Quick Commerce platform delivers beauty and personal care products with speed and precision. Our dark store network is the backbone of this promise, with store managers playing a critical role in upholding operational rigor and service excellence. Store Managers handle 2 or more dark stores and are directly responsible for execution, quality, team management, and inventory accuracy at the store level.

Key Job Responsibilities
Store Operations Execution

• Ensure timely picking, packing, and dispatch of customer orders as per defined SLAs and cut-off windows.
• Maintain store hygiene, safety standards, and 5S principles across multiple locations.
• Track and resolve operational issues related to picking errors, delivery rejections, and stockouts.

People Management

• Manage store-level manpower: pickers, loaders, associates, and delivery staff.
• Prepare daily shift rosters, assign duties, and ensure smooth staffing across shifts and stores.
• Conduct daily team huddles, communicate priorities, and provide training on SOPs and tools.

Inventory and Space Management

• Conduct daily cycle counts, BIN audits, and physical vs system stock reconciliations.
• Coordinate timely GRNs and stock putaway, and minimize inventory ageing and shrinkage.
• Optimize space utilization, layout adherence, and bin accuracy.

Compliance and Safety

• Implement safety protocols, fire drills, and equipment usage standards.
• Conduct periodic audits and ensure adherence to standard dispatch and inventory practices.
• Report incidents, non-compliance, and take corrective actions.

Reporting and Coordination

• Share store-level performance updates, daily order fill rates, and staff attendance with City Lead.
• Report issues and delays proactively and ensure timely resolution with cross-functional teams.
• Coordinate with logistics teams for timely handover of dispatches and return pickups.

Qualifications
Education:
Graduate in any discipline (preferred: Operations, Logistics, or Retail Management).

Experience:
1-3 years of hands-on experience in dark store, warehouse, retail, or e-commerce operations.

Skills

• Strong team handling and execution capabilities
• Attention to detail and process adherence
• Working knowledge of Excel and familiarity with WMS systems
• Good communication and problem-solving skills

Preferred Skills

• Experience in a fast-paced environment like Q-commerce, grocery delivery, or 3PL
• Exposure to inventory audit, store layout, and productivity planning

What We Offer

• Fast-track career opportunities in a fast-evolving category
• Hands-on ownership and decision-making freedom
• Recognition for performance and operational innovation

About Company
Founded in 2011, Purplle has emerged as one of India's premier omnichannel beauty destinations, redefining the way millions shop for beauty. With 1,000+ brands, 60,000+ products, and over 7 million monthly active users, Purplle has built a powerhouse platform that seamlessly blends online and offline experiences.

Expanding its footprint in 2022, Purplle introduced 6,000+ offline touchpoints and launched 8 exclusive stores, strengthening its presence beyond digital. Beyond hosting third-party brands, Purplle has successfully scaled its own D2C powerhouses—FACES CANADA, Good Vibes, Carmesi, Purplle, and NY Bae—offering trend-driven, high-quality beauty essentials.

What sets Purplle apart is its technology driven hyper-personalized shopping experience. By curating detailed user personas, enabling virtual makeup trials, and delivering tailored product recommendations based on personality, search intent, and purchase behavior, Purplle ensures a unique, customer-first approach.

In 2022, Purplle achieved unicorn status, becoming India's 102nd unicorn, backed by an esteemed group of investors including ADIA, Kedaara, Premji Invest, Sequoia Capital India, JSW Ventures, Goldman Sachs, Verlinvest, Blume Ventures, and Paramark Ventures.

With a 3,000+ strong team and an unstoppable vision, Purplle is set to lead the charge in India's booming beauty landscape, revolutionizing the way the nation experiences beauty.