Risk Investigator

About PhonePe Limited:

Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. 

PhonePe's portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture:

At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday. And that starts with creating the right environment for you. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you're excited by the idea of building platforms that touch millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us

Position: Risk Investigator - AML & Sanctions

About the Team: -

The PhonePe AML & Sanctions Operations is a part of the Trust & Safety team which is a high impact team whose goal is to mitigate risk and improve the trust and safety for various PhonePe products. We are focused on safeguarding our platform from potential ML / TF risks by implementing various controls and timely actions. If your dream is to build processes and digital tools to better understand financial transactions and identify trends that would impact millions of customers, partnering with some of the best minds and executing on your dreams with purpose and speed, join us

Roles & Responsibilities:

1. Identify and research the patterns, trends and anomalies in complex transactional & customer data to detect, prevent, mitigate & report suspicious activity related to ML / TF
2. Monitoring and regulating high-risk activities for various PhonePe business verticals
3. Documentation of Ground of Suspicion (GOS) for suspicious users / transactions and filing STR / SAR to the Financial Intelligence Unit - India (FIU-IND) as per RBI guidelines along with record maintenance
4. Utilize information from regulatory changes, new regulations, and internal policy changes to further identify new key risk areas
5. Analyze comparative data, prepare and present reports related to AML risk assessments, and monitor AML related issues and escalations
6. To suggest process improvements, identify automation opportunities to improve operational efficiencies on various business / products
7. Identify modules for operational improvements and collaborate with cross functional teams for implementation
8. Ability to understand and follow industry best practices for AML & Sanctions

Education & Preferred Qualifications:

Requirements include, but are not limited to:

1. Graduate Degree; MBA or other post graduate degree is a plus
2. 3-5 years of relevant experience in Anti Money Laundering Investigations / Sanctions screening & Escalations
3. Any recognised AML certification would be an added advantage.
4. Good understanding of AML/CFT framework along with strong research and analytical skills
5. Experience in preparation and filling of regulatory reporting to RBI / FIU-IND etc.
6. Ability to work independently and to liaise with other departments and coordinate with various stakeholders.
7. Team player with excellent drafting and strong interpersonal skills along with verbal communication is a must.
8. Proficient in MS Office (Word/Excel/Powerpoint) and basic understanding of SQL would be a plus

PhonePe Full Time Employee Benefits 

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy

Working at PhonePe is a rewarding experience Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
• Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity,  ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of  gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.

Read more about PhonePe on our blog.

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