Solutions Architect Manager, Startups

Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world's largest companies. With nearly 20 years supporting hundreds of thousands of startups that have come before, we help founders prove that their world-changing ideas are possible, at any stage of growth or level of funding. This is why more startups, and over 80% of unicorns, build on AWS.

Do you like startups? Do you enjoy leading teams and developing people? Yes? We have just the right role for you.

Startups are the large enterprises of the future. These new companies are founded by ambitious people who have a desire to build something meaningful and to challenge the status quo to address underserved customers, or to challenge incumbents. They usually operate in an environment of scarcity: whether that's capital, engineering resource, or experience.

Many of the most interesting companies being created today are at the forefront of building Generative AI applications.

The AWS Startup Solutions Architecture team is comprised of customer-obsessed technical experts who spend their time helping these early stage startups as they build their businesses. The team makes sure that these companies can deploy the best, most scalable, and most secure architectures possible – and that they spend as little time and money as possible doing so. As well as working with these customers directly, members of this team also work with key startup influencer and investor groups, such as VC funds, and incubators or accelerators.

The customers you and your team will work with are some of the most exciting startups in the world; specifically those who are creating new applications and business models with Generative AI at the core.

We are looking for a technical leader, passionate about building a high-performing team of customer-obsessed Solutions Architects. Your experience as a technologist will enable you to create a compelling technical vision for your team and its customers. Your experience managing teams of technical builders will allow you to hire and develop a team of world-class architects.

You'll engage with a host of other AWS leaders as you work with your team members to build plans that define how we will help early stage Generative AI startups. These plans will encompass both one-to-one engagements with specific customers as well as broadening your team's impact via one-to-few or one-to-many engagements involving multiple customers. You'll also work with other AWS teams such as marketing and training to define how your team will contribute to scaled activities such as technical content creation or public speaking.

Many of our innovations and product improvements are driven by customer feedback: you'll develop and use mechanisms that ensure the insights your team gains from their engagements with customers are delivered to relevant service engineering teams so that we can keep improving our products and make sure they continue to be relevant to early stage startups.

Key job responsibilities

• As a key member of the Startups Solutions Architecture leadership team, ensure our customers' success in building and migrating infrastructure, software and services onto the AWS platform leveraging best practices and modern architectures

• In partnership with the sales and business development teams, formulate and execute a strategy to drive successful customer outcomes worldwide for startups

• Hire, on-board, train, and develop new Solutions Architects

• Coach Solutions Architects in the skills needed to conduct one-to-few and one-to-many training sessions so they can transfer deep technical skills to customers who are considering or using AWS

• Capture and share best-practice knowledge amongst the AWS Solutions Architect community

• Create and motivate the development of whitepapers, data sheets, solutions, quickstarts, and other high-value customer facing content and best practices

• Act as a conduit and liaison between customers, service engineering teams and support

• Broadly engage with Amazon leadership to communicate, drive your vision, and work across the organization

A day in the life

A day in the life

You're surrounded by innovation. You're empowered with a lot of ownership. Your growth is accelerated. The work is challenging. You have a voice here and are encouraged to use it. Your experience and career development is in your hands. We live our leadership principles every day. At Amazon, it's always "Day 1".

About the team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

• 10+ years of technology solutions development and evangelising end-to-end technology roadmaps that guide IT transformations toward cloud computing experience
• 5+ years of architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc. experience
• 10+ years of infrastructure architecture, database architecture and networking experience
• Bachelor's degree
• Experience leading and growing teams of senior technology professionals, ideally in customer facing roles

• Experience architecting, migrating, transforming or modernizing customer requirements to the cloud

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.