Hiring Technical Support Specialist- Coimbatore
2 days ago
SUMMARY
Technical Support Service Desk MNC
Location: Coimbatore
Salary: Up to 9 LPA
5 Days Working Rotational/Night Shifts
Only local candidates can apply, out locations not eligible.
About the Role
We are hiring experienced Technical Support Engineers to provide premium client support, troubleshoot complex technical issues, and ensure high customer satisfaction.
Key Responsibilities
- Provide technical support via multiple channels.
- Troubleshoot issues in web protocols, networking, system administration, and email delivery.
- Analyze logs and configurations to find root causes.
- Work with Windows/Linux CLI, APIs, SQL, and Active Directory.
- Handle escalations and collaborate with technical teams.
- Document solutions and contribute to knowledge base.
Requirements
****Any graduates can apply.
1 6 years of technical support ExperienceStrong knowledge of HTTPS, DNS, SSL/TLS, APIs, SQL, CLI (Windows/Linux).
Ability to read scripts/logs (Python, JavaScript, HTML).
Excellent problem-solving and troubleshooting skills.
Flexible for rotational/night shifts.
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