Amadeus Trainer

Job Title: Amadeus Trainer

Company: Make Me Travel SOL Pvt. Ltd.

Location: Jalandhar, Punjab

Key Responsibilities

• Conduct comprehensive training sessions on Amadeus GDS for both domestic (Indian) and international ticketing.
• Train employees on PNR creation, fare filing, reissue, refunds, cancellations, and ancillary services.
• Develop training material, SOPs, presentations, and practice exercises.
• Evaluate trainees' performance through assessments, quizzes, and practical tasks.
• Provide ongoing support and refresher trainings to maintain skill proficiency.
• Stay updated with Amadeus system upgrades, new features, and industry changes.
• Assist in setting up training modules aligned with company needs and industry standards.
• Guide staff on airline rules, fare structures, baggage policies, and ticketing procedures.
• Maintain training records and provide progress reports to management.

Required Skills & Qualifications

• Minimum 2–5 years of experience working on Amadeus GDS.
• Prior experience as an Amadeus Trainer or Senior Ticketing Executive preferred.
• Strong knowledge of domestic & international ticketing processes.
• Excellent communication, presentation, and classroom management skills.
• Ability to simplify complex GDS functions and teach effectively.
• Proficiency in fare rules, RBDs, refund/reissue procedures, and ticketing guidelines.
• Good command of English and Hindi/Punjabi (optional).

Preferred Skills

• Experience with other GDS (Galileo/Sabre) is a plus.
• Knowledge of holiday packages, visa procedures, or travel operations is beneficial.

Job Type: Full-time

Pay: ₹9, ₹30,128.29 per month

Benefits:

• Flexible schedule

Work Location: In person