
Management Representative Officer
2 days ago
Role Title
Management Representative Officer (MRO)
Job Location
Worli, Mumbai
CTC Range - upto 12lpa
Key Responsibilities/ Accountabilities
1. ISO Certification Management:
- Lead the ISO 9001:2015 certification process, including planning, documentation, implementation, and training.
- Prepare for and facilitate audits by external certification bodies, ensuring all required documentation and processes are in place.
2. Quality Management System Development:
- Develop, implement, and maintain the Quality Management System (QMS) in alignment with ISO 9001:2015 standards.
- Create and update quality policies, procedures, and documentation as required to ensure compliance.
3. Training and Awareness:
- Conduct training sessions for employees on ISO 9001:2015 requirements, QMS policies, and best practices to ensure understanding and adherence.
- Foster a culture of quality awareness and continuous improvement across the organization.
4. Process Improvement:
- Identify areas for improvement within existing processes and implement corrective and preventive actions as necessary.
- Monitor and measure the effectiveness of the QMS and report on key performance indicators (KPIs).
5. Documentation and Record Keeping:
- Ensure proper documentation and record-keeping practices are in place to support compliance with ISO 9001:2015 standards.
- Maintain a document control system to manage and track quality documentation effectively.
ABE/R/HRA/01/ Rev0/
6. Internal Audits:
- Plan, conduct, and manage internal audits to evaluate the effectiveness of the QMS and compliance with ISO standards.
- Prepare audit reports and facilitate management reviews to assess the QMS performance.
7. Stakeholder Engagement:
- Act as the primary point of contact for all ISO-related matters within the organization.
- Collaborate with various departments to ensure alignment and compliance with quality objectives and standards.
Role Demands (Travel)
As and when required.
Qualification
•
Bachelor's degree in Quality Management, Engineering, Business Administration, or a related field.
Experience, Certification, Exposure
- Proven experience in implementing and managing ISO 9001:2015 quality management systems.
- Strong knowledge of ISO 9001:2015 standards and quality management principles.
- Excellent organizational, analytical, and problem-solving skills.
- Strong communication and interpersonal skills to engage effectively with all levels of the organization.
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