IVR Java Backend Developer

5 days ago


Pune, Maharashtra, India Zensar Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year
  • Strong technical expertise in IVR systems and platforms (e.g., Microsoft Dynamics 365, Google Dialogflow, AWS Lex, Genesys, Nuance NDF/Mix, Avaya, Cisco).
  • Proficiency in VoiceXML and other IVR development tools and frameworks.
  • Experience with Conversational AI projects, including intent identification and LLM development.
  • Java skills:
  • Experience migrating Spring Boot applications to containerized environments using Docker, Kubernetes, AWS ECS with Fargate, and Azure Kubernetes Service (AKS).
  • Design and implement serverless solutions using AWS Lambda and Azure Functions for lightweight, event-driven services.
  • Refactor monolithic applications into microservices and serverless components to improve scalability, agility, and cost-efficiency.
  • Design and implement CI/CD pipelines using tools like Jenkins, GitHub Actions, Azure DevOps, or AWS CodePipeline.
  • Define infrastructure using Terraform, CloudFormation, or Bicep for both container and serverless deployments.
  • Integrate with cloud-native services such as AWS API Gateway, Azure API Management, SQS/SNS, Event Grid, and Service Bus.
  • Implement observability and monitoring using CloudWatch, Azure Monitor, Prometheus, Grafana, and OpenTelemetry.
  • Deploy and manage container workloads on:
  • AWS ECS with Fargate: Define task definitions, manage services, and configure IAM roles and networking.
  • Azure Kubernetes Service (AKS): Configure clusters, manage Helm charts, and integrate with Azure Monitor and Key Vault.
  • Ensure secure container image creation, secrets management, and role-based access control (RBAC).
  • Proficiency in CI/CD tools and cloud-native deployment workflows.

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