PMO Analyst

The Role

• Ensure project managers adhere to the standard project management methodologies, frameworks, best practices, governance standards and documentation requirements.
• Track project performance, ensuring timely reporting, and escalation when necessary.
• Maintain risk and issue logs, proactively identifying, assessing, and mitigating project risks.
• Support programme and project managers in tracking overall project/programme health, dependencies, and key milestones.
• Assist project managers in developing and maintaining project reports, plans, schedules, risk registers, and issue logs.
• Schedule and coordinate project governance meetings, ensuring timely follow-ups and updates.
• Monitor project budgets, actuals, and variances to ensure financial compliance, and prepare financial reports.
• Manage procurement activities, including Work Orders (WO), Change Requests (CR), Purchase Orders (PO), and Statements of Work (SOW) and ensure timely processing, approvals, and compliance with organizational policies.
• Coordinate with vendors and finance teams to track invoices, payments, and contract milestones.
• Oversee timesheet management, ensuring accurate submissions, approvals, and reconciliations.
• Manage the Joiner, Mover, Leaver (JML) process, ensuring smooth onboarding, role transitions, and offboarding of employees in line with security and access policies.
• Identify areas for process improvement and contribute to PMO best practices and efficiency enhancements.
• Facilitate meetings, track action items, and ensure timely implementation of decisions.
• Approve third-party access requests in the ServiceNow tool, ensuring security compliance and authorized access.

Provide support for additional PMO tasks and responsibilities as needed

The Requirements

The essential skills/experience:

• 4-6 years of relevant experience required
• Experience with portfolio reporting tools such as MS Project
• Proficiency in the procurement systems, particularly Ariba Tool
• Strong understanding of Work Orders (WO), Purchase Orders (PO), Purchase Requisitions (PR), Statements of Work (SOW), and Change Requests (CR).
• Proficient in Excel for reporting and data analysis
• Strong attention to detail with excellent organizational and problem-solving skills.
• Excellent written and verbal communication and interpersonal skills to effectively engage with vendor contacts, project managers and senior stakeholders
• Ability to work independently while collaborating effectively across diverse teams and stakeholders

Desirable:

• Experience with Microsoft Office 365 tools (Teams, SharePoint Online).
• Ability to analyze conversations and data to provide insights and respond to stakeholder queries within WTW.
• Outcome-focused and growth mindset, maintaining a positive and adaptable approach to work.

Strong alignment with WTW's values – Client Focus, Teamwork, Integrity, Respect, Excellence