
Marketing Officer
21 hours ago
Officer - Marketing - Institutional Sales
ResponsibilitiesTPS Supervisor
Operational Oversight and Quality Assurance
- Coordinate with the Port team for placing indents with the Railway for the required coal rakes
- Ensure the efficient placement of coal rakes to meet operational needs
- Oversee the entire process from the receipt of coal rake to submission of bills, including weighment and sampling
- Ensure the quality and quantity of coal received at the TPS complies with the specified standards outlined in the contract
- Act as a witness during weighment and sampling processes, alongside third-party representatives and customer representatives, to ensure accuracy and validation
- Collect samples for quality check by independent inspection agency, and for future internal sample/reference
- Collaborate with an independent inspection agency and address any discrepancies found in the samples with respect to quality and quantity and ensure payments are processed accordingly
- Prepare and submit referee letters from independent agency when differences are detected in the samples for quality and quantity analysis
- Establish effective communication and liaison with various internal (Logistics and shipping, Finance, Quality) and external (external agencies) stakeholders involved in the process
Branch Development Strategy, Market Intelligence
- Conduct market mapping for the select region to identify potential new key accounts and explore further potential from current key accounts
- Identify and drive new product development opportunities
- Grow and retain market share for key accounts
- Capture market intelligence through multiple sources (field inputs, research, competition intelligence)
- Voice of Customer (VoC) on coal quality (customer feedback)
- Competitor scanning
- Champion IRM Registration amongst existing customers and ensure new orders are done through IRM (as mandated)
- Provide market intelligence about the pricing and product details to the team along with the Chief trader
- Review existing processes and systems for identifying process/system improvements, identify new initiatives, automation, and digitization opportunities
Documentation and Payments
- Maintain accurate records of coal quality, quantity, and analysis results
- Maintain delivery schedule as per tender/customer requirements
- Validate required documents and clearance procedures for bill payments
- Ensure that records are up-to-date and readily available for internal and external auditing processes
Management Information System (MIS)
- Maintain accurate Management Information System (MIS) records for the TPS and upload the same on digital platform provided by the organisation
- Keep track of MIS for the specific TPS plant to assess and report on performance
Digitisation and Automation
- Support comprehensive digitization strategies to optimise operational efficiency
- Innovate and implement automation solutions to support overall organisational goals/strategy
Key Stakeholders Internal:
- Commercial
- Logistics
Key Stakeholders External:
- Customers
- Railways
- Inspection Agencies
Education Qualification:
- Graduate
Work Experience (Range of years):
- 2+ years of experience
-
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