International voice process

2 days ago

Hyderabad, Telangana, India IntouchCX Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Customer Support Executive / Voice Agent

  • Handle inbound and/or outbound international calls (usually from the US, UK, Australia, etc.).
  • Provide accurate information and resolve customer queries regarding products, services, or policies.
  • Maintain a professional and courteous tone at all times.
  • Use CRM software to log interactions and update customer details.
  • Adhere to call scripts, guidelines, and compliance policies.
  • Meet performance targets like AHT (Average Handling Time), FCR (First Call Resolution), and CSAT (Customer Satisfaction Score).
  • Handle escalations or transfer calls when needed.

Preferred candidate profile

  • International Voice Process

    8 hours ago

    Hyderabad, Telangana, India Career Guideline Full time ₹ 7,00,000 - ₹ 11,00,000 per year

    International Voice ProcessLocation : HyderabadRole : Customer Support ExecutiveProcess : Voice ProcessExperience : 1+ years of International voice process experienceShift : US night shiftNotice : Immediate Joiner - 15 DaysMode : Work from office (2 way cab provided )CTCSenior process Executive ( 1+ years) : Upto 7 LPASubject Matter Expert (4+ years ) : Upto...

  • International Voice Process

    8 hours ago

    Hyderabad, Telangana, India Axis Services Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    International Voice / Semi-Voice Customer SupportLocation: Uppal, Hyderabad (Work from Office)Salary: 3.0 LPA 4.0 LPAShift: Rotational Shifts | 5 Days Working | 2 Rotational Week OffsTransport: 2-Way Cab Facility (within 22 KM radius only)About the RoleWe are hiring Customer Support Executives for our International Voice & Semi-Voice Processes. If you are...

  • International Voice Process

    4 weeks ago

    Hyderabad, Telangana, India Campusmarg Innovative Tech Services LLP Full time

    Job DescriptionDescriptionWe are seeking a dedicated individual to join our team as an International Voice Process Executive. The ideal candidate will have 6 months-3 years of experience in a customer service role, specifically in handling international calls. This role requires excellent communication skills and a strong commitment to providing exceptional...

  • International Voice Process

    5 days ago

    Hyderabad, Telangana, India Tech Mahindra Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Hiring for International Voice processRole & Responsibilities-. Provide customer support for voice for international customer.. Resolve customer queries and request.. Manage customer expectations and ensure customer satisfaction.. Respond to customer inquiries.. Regularly review customer feedback and take measure to improve customer service.Preferred...

  • International voice process

    2 weeks ago

    Hyderabad, Telangana, India Smi Staffing Services Hyderabad Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Required candidate with minimum 1 year of experience in international voice process Roles and responsibilities Handling international customer queries related to telecom bills

  • International Voice Process

    7 days ago

    Hyderabad, Telangana, India RED Health Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time on-site International Voice Process role located in Hyderabad (Uppal) . The role involves day-to-day tasks related to handling international voice calls, providing Technical Support - to the US ClientsQualificationsAnalytical Skills and Finance knowledgeStrong Communication skillsCustomer Service and Sales...

  • International voice process

    3 days ago

    Hyderabad, Telangana, India IntouchCX Full time ₹ 90,000 - ₹ 1,20,000 per year

    Role & responsibilitiesWe are looking for experienced and enthusiastic individuals for our International Voice Process team. The ideal candidate must have prior experience in handling international voice calls (inbound or outbound) and should be comfortable working in night shifts. This role requires excellent communication skills, problem-solving abilities,...

  • International Voice Process

    9 hours ago

    Hyderabad, Telangana, India Axis Services Full time ₹ 2,50,000 - ₹ 4,20,000 per year

    PLEASE READ CAREFULLY BEFORE APPLYING APPLY ONLY IF YOU MEET ALL THE CRITERIA MENTIONED BELOW:We are hiring for the role of International Voice Process Customer Support (Banking domain experience is mandatory)Candidate Requirements:Minimum 1 year of experience in international voice process (customer support)Domestic voice experience will not be...

  • International Voice Process

    2 weeks ago

    Hyderabad, Telangana, India Tech Mahindra Full time ₹ 30,00,000 - ₹ 47,00,000 per year

    GREETINGS FROM TECH MAHINDRASpot offers for Immediate JoiningProcess- International VoiceEducation-UG: Graduation not requiredLooking for Fluent communicationMinimum 6 Months of experience is required in international VoiceNeed to be comfortable with Night shiftsONLY IMMEDIATE JOINERS5 days working 2week offWFO/2way cabWork location -Hitech cityLoyalty...

  • Hiring For International Voice Process

    8 hours ago

    Hyderabad, Telangana, India Axis Services Full time ₹ 30,000 - ₹ 60,000 per year

    Role & responsibilities*Hiring for International Voice Process*process: International voice process*Required:Qualification: Under graduation / Graduation.Fresher / Experience'sExperience: 1 Year's experience into Customer support voice .Good knowledge in to resolve the concerns of the customers through voice or chatStrong communication and interpersonal...